Summary
Contents
Subject index
The SAGE Handbook of Organizational Discourse has received the 2004 Outstanding Book Award from the Organizational Communication Division of the National Communication Association. An increasingly significant body of management literature is applying discursive forms of analysis to a range of organizational issues. This emerging arena of research is not only important in providing new insights into processes of organizing, it has also informed and influenced the broader fields of organizational and management studies. The SAGE Handbook of Organizational Discourse is the definitive text for those with research and teaching interests in the field of organizational discourse. It provides an important overview of the domains of study, methodologies and perspectives used in research on organizational discourse. It shows how discourse analysis has moved beyond its roots in literary theory to become an important approach in the study of organizations. The editors of the Handbook, all renowned authors and experts in this field, have provided an invaluable resource on the application, importance and relevance of discourse to organizational issues for use by tutors and researchers working in the field, as well as providing important reference material for newcomers to this area. Each chapter, written by a leading author on their subject, covers an overview of the existing literature and also frames the future of the field in ways which challenge existing preconceptions. The SAGE Handbook of Organizational Discourse is indispensable to the teaching, study and research of organizational discourse and will enable readers to develop a level of understanding of organizations commensurate with the most recent, state of the art, theoretical developments in the broader field of organization studies.
Introduction: Organizational Discourse: Exploring the Field
Introduction: Organizational Discourse: Exploring the Field
A growing disillusionment with many of the mainstream theories and methodologies that underpin organizational studies has encouraged scholars to seek alternative ways in which to describe, analyse and theorize the increasingly complex processes and practices that constitute ‘organization’. One outcome of this search has been that ‘organizational discourse’ has emerged as an increasingly significant focus of interest. It is now difficult to open a management or organizational journal without finding that it contains some sort of discursive-based study, and there has been a recent flurry of books, edited collections and journal special issues dedicated to the topic (Boje et al, 2004; Grant et al, 1998a, 2001; Hardy et al., 2004; Iedema & Wodak, 1999; Keenoy et al., 1997, 2000a; Oswick et al., 1997, 2000a, 2000b; Phillips & Hardy, 2002; Putnam & Cooren, 2004). Interest also extends to the establishment of a biennial International Conference on Organizational Discourse, which has been running since 1994, and the creation of an International Centre for Research in Organizational Discourse, Strategy and Change2 that links organizational researchers worldwide.
The growth in interest in organizational discourse has seen researchers apply a range of discourse analytic approaches to language and other symbolic media that are discernible in organizations. In so doing, they have been able to analyse, engage with and interpret a variety of organization-related issues in ways that would not have been otherwise achievable. At the same time, some have observed that this growth appears to have been achieved through the widespread use of broad, nonspecific definitions and a bewildering array of methods, approaches and perspectives. In short, how people talk about and analyse organizational discourse varies considerably.
The variation in the way that researchers talk about and analyse organizational discourse can, in part, be attributed to its theoretical and disciplinary antecedents emanating from the broader domain of discourse analysis: discourse analysis is informed by a variety of sociological, sociopsychological, anthropological, linguistic, philosophical, communications and literary-based studies (Alvesson & Kärreman, 2000a, 2000b; Grant et al., 1998b, 2001; Keenoy et al, 2000a; Oswick et al., 2000a; Potter & Wetherall, 1987). Within the broader social sciences, it has been used in order to promulgate various positivist, social constructivist and postmodern perspectives about a range of social phenomena (Brown & Yule, 1983; Fairclough, 1995; Potter & Wetherell, 1987; Schiffrin, 1987; Silverman, 1993; Van Dijk, 1997a, 1997b). Despite some integration of work in, for example, pragmatics, sociolinguistics, sociology and ethnography, discourse analysis in the social sciences for the most part remains disparate and fragmented, and characterized by a number of debates and tensions. As Van Dijk (1997a, p. 3) puts it, ‘given the different philosophies, approaches and methods in their various “mother disciplines”, the various developments of discourse analysis [have] hardly produced a unified enterprise’.
The field of organizational discourse has borrowed extensively from the wider discourse analytic literature and exhibits similar characteristics. Unlike Van Dijk, however, we do not see this as problem. Rather, we see the diversity of approaches and perspectives as indicative of organizational discourse as a plurivocal project and argue that such an approach is the best way of ensuring that the field makes a meaningful contribution to the study of organizations. Accordingly, the purpose of this Handbook is to demonstrate the plurivocal nature of organizational discourse for the benefit of those who wish to familiarize themselves with the field or who are contemplating utilizing a discursive approach to the study of organizational phenomena for the first time, as well as those already carrying out organizational discourse research, and who wish to enhance their understanding of it.
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