Copyright © 2006 by Sage Publications, Inc.

All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

For information:

Sage Publications, Inc.

2455 Teller Road

Thousand Oaks, California 91320

E-mail: order@sagepub.com

Sage Publications Ltd.

1 Oliver's Yard

55 City Road

London EC1Y 1SP

United Kingdom

Sage Publications India Pvt. Ltd.

B-42, Panchsheel Enclave

Post Box 4109

New Delhi 110 017 India

Printed in the United States of America.

Library of Congress Cataloging-in-Publication Data

The SAGE handbook of conflict communication : integrating theory, research, and practice / [edited by] John G. Oetzel, Stella Ting-Toomey.

p. cm.

Includes bibliographical references and index.

ISBN 0-7619-3045-0 (cloth)

1. Conflict management. 2. Social conflict. 3. Communication in the social sciences. I. Oetzel, John G. II. Ting-Toomey, Stella.

HM1126.S24 2006

303.6—dc22 2005024648

This book is printed on acid-free paper

06 07 08 09 10 10 9 8 7 6 5 4 3 2 1

Acquiring Editor: Todd R. Armstrong

Editorial Assistant: Deya Saoud

Project Editor: Astrid Virding

Copyeditor: Kristin Bergstad

Typesetter: C&M Digitals (P) Ltd.

Indexer: Naomi Linzer

Cover Designer: Michelle Lee Kenny