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The mission of social work is the enhancement of social justice and well-being for all people, particularly those who are vulnerable, oppressed, marginalized, and living in poverty. Because of the focus on these population groups, almost all clients served by social workers encounter numerous and diverse traumatic experiences. Typical examples of such individual, familial, or community traumas include being a survivor of domestic violence, rape, torture, or forced relocation; fleeing from a war zone or a natural disaster; growing up with an abusive, incarcerated, or mentally sick parent; parental divorce; the death or life-threatening disease of a loved one; homelessness; or living in a poor neighborhood with significant exposure to community violence and a high crime rate. Because multiple traumatic experiences exacerbate each other, social workers often serve severely and repeatedly traumatized populations.

Although social work shares with other disciplines universal aspects of understanding and attending to the needs of trauma survivors, its unique perspective relative to trauma work reflects the values of the profession and emphasizes two foci. The first focus is the understanding of the development, functioning, challenges, and needs of people and systems that encounter traumatic events from a relational viewpoint and within the context of their environments such as immediate and extended family, cultural, social, racial, ethnic, and religious/spiritual affiliation. The second focus is the view of people and systems through holistic multidimensional lenses and addressing individuals, families, groups, and communities from a perspective that recognizes strengths, resilience, and the ability to cope and thrive in addition to challenges, struggles, and pathologies. This entry reviews the contextualized and holistic perspective of social work on trauma and discusses principles that guide social workers in providing services to trauma survivors.

Understanding Trauma in Context

Social work approaches human development, behavior, and problems from an ecological perspective, which emphasizes viewing persons, families, and communities as constantly interacting with their environments and, through the process of these interactions, being shaped by, and shaping, these environments. Because of its emphasis on context and relationship, social work with trauma survivors assumes that trauma is identified, perceived, and processed through specific social lenses. In addition to personal aspects, to understand traumatic reactions, one must understand how the environments affect the traumatic experience of those directly exposed to it as well as how the impacts of the traumatic experience of those exposed affect their environment.

In considering the effects of the environment and the intersection of people's diverse affiliations and identities with their perceptions, interpretations, and reactions to trauma, the social worker seeks to understand the approach to trauma in the client's sociocultural context. This includes understanding what is viewed as traumatic in the client's culture, race, and class; how traumas are conceptualized and explained; which are acceptable ways of manifesting traumatic reactions and of coping; and what are appropriate sources of help in addressing trauma and ways for seeking such help. For example, cultural beliefs vary relative to the view of traumatic events as punishment and an expression of God's wrath (e.g., Orthodox Judaism), nature's revenge (e.g., Japan), bad spirits, the “evil eye” or enemy's curse, other supernatural forces, or an act of fate or destiny (e.g., Latino, Hmong).

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