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Qualitative case study research has a long history in social science and health care, with a growth in popularity in the 1970s and again, more recently, along with increasing interest in life story, narrative, and the lived experience. It has been applied to the field of human communication disorders although qualitative studies are less common than empirical single-case-study designs focused on intervention or, for example, detailed cognitive neuropsychological consideration of single cases. This entry defines case and case study research. It goes on to discuss why researchers use case studies, the methods involved, and qualitative case studies for communication disorders.

Qualitative case study research has often been misunderstood or viewed as “soft,” lacking rigor, or being prone to bias. This perception is partly because the term case study has been confused with case studies used in teaching (where the details might be manipulated to make a particular point to students) or case studies in which data from medical files are used to highlight a particular incident or circumstance. To add to the confusion, case study research more broadly can be used productively in both qualitative and quantitative traditions. The latter approach may involve quantifying aspects of a case, such as a response to treatment, controlling for the conditions under which the case is studied, and then measuring the change compared with a baseline.

Qualitative case study research, on the other hand, is a methodological approach or strategy of inquiry. It is not a specific method but potentially could use a range of different methods such as in-depth interviews, observations, or document analysis. It is reported as a description of the case. Contrary to being soft research, it involves rigorous description of study design, data collection, analysis, and interpretation.

What Is a Case and Case Study Research?

A case is something particular that the researcher is interested in exploring in depth. It may be an individual or a group, organization, event, or place. A case is a “bounded system” in that it has boundaries that help limit what data are collected. A case is an intensive, detailed examination of a particular single unit, deeply related to its natural context, located in its particular real-world setting (where the researcher has no control over that setting), and is contemporary.

A particular case drives the research inquiry so that the case study is defined by the interest in a case rather than by the methods chosen to study it. Data can be collected on the nature of a case, its historical background, and physical setting. The views of a case can be collected from a range of useful informants as well as from other materials or artifacts. Involvement of the researcher in the study could be over an extended period or it could be short term.

There are three groups of case studies: intrinsic, single instrument, and collective or multiple case studies. In intrinsic case studies, the focus is the case itself because there is something unique about it. It is studied not because it represents something else but simply because that particular case is of interest. Single instrumental case studies involve a focus on a particular issue or main concern of the research—and then finding a case to illustrate it. In other words, a single case study might be done simply to exemplify the particular issue.

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