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Seamless Learning

Seamless learning refers to the synergistic integration of learning experiences across a range of dimensions, such as spanning formal and informal learning contexts, individual and social learning, and across time, location, and learning media. The basic premise of seamless learning is that it is neither feasible nor productive to equip learners with all the knowledge and skills they need based on specific snapshots of an episodic time frame, location, scenario, or setting, which is what happens in much of formal education or instruction.

Traditionally, formal learning is defined as learning that happens at a fixed time following a predefined curriculum or plan. Informal learning means a mode of learning driven by self-interest outside of school environments and is emergent in nature. As learning happens continuously over time, learning experiences are being enriched when similar or related phenomena are studied or seen from multiple perspectives. In more formal settings, learners may acquire canonical knowledge about a subject or topic, while in more informal settings, learners experience the subject or topic in its natural settings or in different contexts, thus achieving more holistic notions of learning and literacy.

Designing for seamless learning requires enabling and supporting learners to learn whenever they are curious and to seamlessly switch between the different contexts. Learning can be facilitated or scaffolded by teachers, peers, or others in one context; yet at other times, it could be student initiated, impromptu, and emergent. Seamless learning also views learning as going beyond the development or acquisition of knowledge and skills to developing the capacity and the attitudes to learn seamlessly. This entry discusses the dimensions of seamless learning and the role of technology in creating a personal, seamless learning environment.

Dimensions of Seamless Learning

One seamless learning framework views learning spaces based on two dimensions or factors: physical setting and learning process as shown in the quadrant of Figure 1. Type I refers to planned learning in classrooms or formal settings, while Type II means planned learning outside of formal environments such as field trips. Type III refers to emergent learning happening outside of formal environments, mostly driven by learners’ interests and initiatives. Finally, Type IV means emergent learning in formal environments, such as unplanned teachable moments and serendipitous learning.

Figure 1 Matrix of learning spaces

Source: Chee-Kit Looi.

In broadening this initial dichotomy of dimensions beyond this 2 x 2 model, Lung-Hsiang Wong and Chee-Kit Looi listed 10 salient features or dimensions that characterize what seamlessness in a mobile seamless environment entails:

  • Encompassing formal and informal learning;
  • Encompassing individual and social learning;
  • Learning across time;
  • Learning across locations;
  • Ubiquitous access to learning resources such as online information, teacher-supplied materials, student artifacts, and student online interactions;
  • Encompassing physical and digital worlds;
  • Combined usage of multiple device types;
  • Seamless and rapid switching between multiple learning tasks, such as data collection, analysis, and communication;
  • Knowledge synthesis (prior and new knowledge as well as multiple levels of thinking skills, and/or multidisciplinary learning); and
  • Encompassing multiple pedagogical or learning activity models (facilitated by the teachers).

The framing of the design problem becomes either one of blurring the boundaries of the continuum along each or some of these dimensions or bridging the learning experiences across these continuums. One can frame the challenge faced by learning design practitioners as designing to bridge the gaps between two points on any of the continuum of each dimension.

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