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Problem- and task-centered approaches often refer to educational technologies designed to situate instruction in authentic or meaningful settings. Such approaches are organized around questions specific to the discipline where technology can serve as a medium for problem solving.

Problem- and task-centered principles are used to facilitate learning in a wide range of disciplines, such as medicine, science, law, business, and mathematics. For example, problem-centered learning in medicine requires students to work in groups to acquire skills needed to diagnose patient cases and integrate clinical knowledge required in practice. Inquiry-based learning in the sciences or humanities requires students to formulate explanations for a phenomenon under investigation by defining a question, seeking evidence, and outlining an argument. In legal and business education, case-based learning is used to encourage students to identify and summarize important information from selected cases and then present their cases to the classroom where the instructor provides feedback. Project-based learning activities in math and science require students to work together on joint projects where constructive feedback is provided to each other or by tutors or teachers.

Although these instructional approaches have been implemented in different domains, they share core assumptions that are organized around situating learning in meaningful situations. Students collaborate to solve problems, search topics under investigation, and discuss and reflect on the outcomes of their efforts. This entry first briefly reviews the historical roots of problem- and task-centered approaches used to design educational technologies and outlines several mechanisms that account for learning in these situations. The entry presents an analysis of these tenets by drawing on research by Susanne P. Lajoie and Eric Poitras where problem- and task-centered frameworks guide the design of technology-rich learning environments (TREs) in several disciplines, including medicine, avionics troubleshooting, and history.

Theoretical Foundations of Problem- and Task-Centered Approaches

The origin of problem- and task-centered approaches to instruction can be traced back to constructivist theories of learning. Participation in valued activities within different domains is fundamental to how students learn. Proponents of constructivism suggest that learning is a process that involves others, such as peers or mentors, where collaborative activities can lead to higher reasoning levels. Students may change their own perspectives after engaging with others where they acquire new strategies. Lev Vygotsky introduced the construct of the zone of proximal development to explain how peers or mentors can facilitate knowledge construction. Within this framework, instruction is considered effective when it reduces the distance between what students are able to do on their own and what can be accomplished with the assistance of more knowledgeable peers.

TREs can provide such assistance when diagnostic assessment mechanisms are used to monitor learners’ performance with the goal of improving learning. Dynamic assessment is used to provide scaffolding support to individuals. A physical scaffold is a temporary structure that helps one complete a job and is removed when a job is completed. Scaffolds in the educational context are also temporary and assistance is removed when no longer needed. Scaffolding is intended to help learners accomplish tasks that would otherwise be beyond their reach. When designing tools to scaffold learners, we must consider what should be supported, as well as when and how to support the learner and how to fade scaffolding when competence is demonstrated. Open-ended TREs, such as Web-based environments and social media platforms, where learners search across vast quantities of information, may require more attention to scaffolding.

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