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Teletypewriter (TTY)

Technologies that provide communication assistance to the deaf have continued to develop over time. As with the teletypewriter (TTY), these devices may be designed specifically for the deaf, or as with the fax, they may be used by the deaf even if they were not designed with this intention. The TTY originally resembled a small typewriter that had been enhanced with a standard telephone cradle and receiver. Communication by TTY is available only when both the sending and receiving parties have access to a TTY device. The sender types a message on the keyboard of the device, which then transmits it along a telephone relay system via an operator who dials a telephone number. The operator may also communicate with either party when necessary.

In 1964, Robert Weitbrecht (1920–1983), a deaf physicist employed by Stanford Research Institute, invented an acoustic coupler that was modified for Baudot transmission. His conversion allowed sound to be converted to text and then back to sound. The Baudot code had been invented by Émile Baudot in the 1870s and had been used by both American Telephone and Telegraph and Western Union. The code had recently become available to the deaf community because both companies had converted to a newer coding system. At the time, Weitbrecht was collaborating with James Marsters (1924–2009), a deaf orthodontist, who had asked him to set up a communication system using the Teletype Model 32 ASR (Auto-Send-Receive) so that they could regularly communicate through telephone lines. The pair introduced the coupler in 1964 at the Alexander Graham Bell Association conference in Salt Lake City, Utah. Drawing on the scientific skills of Weitbrecht and the marketing skills of Marsters and Andrew Saks (1917–1989), the Robert H. Weitbrecht Company began marketing TTY modems the following year. Weitbrecht had been born deaf, and the other two had become deaf during infancy in response to illnesses. TTY technologies continued to develop over the following decades, giving rise to an expanding market in assistive devices for the deaf. In 1990, the Americans with Disabilities Act mandated telecommunication access for the deaf. Within two years, telecommunication services for the deaf were available in all 50 states and Washington, D.C.

Development: 1960s to 1990s

Even though a suit filed by Carterfone against AT&T for monopolistic practices put a dent in TTY sales, the market continued to grow throughout the 1960s. Marsters began demonstrating the use of TTY machines in Europe in 1966. The following year, Applied Communications Inc. began manufacturing the Phenotype modem, and Stanford Research Institute further expanded its development of deaf communication devices. By that time, 25 TTY stations were in operation in the United States. In 1969, New York/New Jersey Phone TTY Inc. expanded home access to TTY machines. The first international call on a TTY was made that year, transmitting a message from St. Louis, Missouri, to Vancouver, British Columbia, Canada. At the end of the decade, the National Institute for the Deaf became involved in tracking use of the TTY in the deaf community.

In the 1970s, the Weitbrecht model was improved, and AP COM introduced a model with an automatic control unit that provided access to answering machines for TTYs. The first digital TTY was introduced in 1971 by ESSCO Communications. New York/New Jersey instituted a Dial-A-News Service that same year, providing access to updated news and weather for the deaf and hard of hearing via TTYs. By this time, 1,500 TTYs were in use in the United States. Additional improvements to the TTY were introduced the following year when HAL Communications and MAGSAT began manufacturing TTYs that were both lighter and quieter. In 1973, New York Telephone, New Jersey Bell, and Indiana Bell began waiving charges that had required deaf customers to pay to have their TTY numbers unlisted in order to avoid being contacted by telemarketers and random callers. The number of TTYs had grown to 3,000 by that time. That number more than tripled over the following year. In 1974, I. Lee Brody introduced the first Braille TTY. Signaler lights were added to TTYs in 1977. By the end of the decade, TTYs had generally become known as telecommunication devices for the deaf (TDDs).

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