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Within the context of survey research, a show card or show sheet is a visual aid used predominantly during in-person surveys. It is a card, a piece of paper, or an electronic screen containing answer categories to a question, from which the respondent chooses the answer to the survey question. The respondent may either look at the answer categories listed on the show card when providing the answer or mark the answer directly on the show card. The answers listed on the show card can be in the form of words, numbers, scales, pictures, or other graphical representations.

Telephone interviews may also employ show cards, although mailing the show cards or setting up Internet sites with the digital equivalents of show cards can be logistically and financially impractical.

Show cards are used by survey organizations internationally. In the United States, the use of show cards is somewhat wide-scale, including the federal government and private sector organizations. However, because they usually require in-person administration, show cards are not as well known or as well researched as other survey tools. The primary purpose for using show cards is to reduce survey measurement error. Show cards reduce error by (a) encouraging respondents to provide more accurate answers by increasing the perceived confidentiality of the answers, and (b) making it easier for respondents to provide a more accurate answer, for example, through presenting the entire answer category set in one visual field.

Providing more Accurate Answers on Sensitive Issues

Respondents may be uncomfortable providing accurate responses to some questions. Sensitive information can be easier for respondents to provide if they can do so under an additional veil of confidentiality, even from the interviewer. Sensitive information can range from health information (anything from weight to sexual history) to demographic information (anything from age to income). Accepted thinking is that granting the respondent maximum privacy during data collection is conducive to obtaining accurate answers.

In some cases, the respondent himself or herself marks the correct answer on the show card without verbally stating to the interviewer what that answer is. A different approach is to precede the answer categories with letters or other abstract identifiers, as in Figure 1. This allows the respondent to provide abstract answers, such as letters or other abstract identifiers, instead of verbalizing the specifies of the answer (e.g. “less than $25,000”).

Making it Easier for Respondents to Provide More Accurate Answers

Some questions may be difficult to answer because of the complexity of the response choices. Questions that contain lengthy or complex answer choices may use show cards so that the respondent can visualize and review the full field of possible answer categories before choosing the most accurate answer.

Figure 1 Income show card

None

There is no standard for answer complexity level that benefits from the use of a show card. Some research organizations employ show cards for questions with as few as four or five answer categories.

Best Practices for the Use of Snow Cards

Research on show cards is scarce at present. Thus, best practices for their use are experientially based rather than experimentally based. Some organizations appear to have their own idiosyncratic preferences for the frequency and appropriateness of show card use. A few general best practice principles detail commonalities shared by the majority of show cards.

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