Skip to main content icon/video/no-internet

Interviewer falsification, the act by a survey interviewer of faking an interview or turning in falsified results as if they were the real thing, is a well-known, long-standing, and recurrent problem that has drawn occasional attention in the research literature since the early days of the field's development. It has traditionally been referred to as curbstoning, a term that captures the image of the interviewer, out on field assignment, who settles on the street curbing to fill interview forms with fabricated responses instead of knocking on doors to obtain real interviews.

In recent years, the problem has drawn renewed attention because the U.S. federal government's Office of Research Integrity (ORI) made clear in 2002 that it considers interviewer falsification in any study funded by the U.S. Public Health Service to be a form of scientific misconduct. Because that designation can invoke potentially grave consequences for researchers and their organizations, a summit conference of representatives of governmental, private, and academic survey research organizations was convened in Ann Arbor, Michigan, in April 2003 by Robert M. Groves (with ORI support) to compile “best practices” for the detection, prevention, and repair of interviewer falsification. This entry draws freely on the statement generated from those meetings, which has been endorsed by the American Association of Public Opinion Research and by the Survey Research Methods Section of the American Statistical Association. This entry defines falsification, discusses its prevalence and causes, and outlines methods of prevention and control. This entry also covers actions to be taken when falsification is detected, suggests that control methods should be covered in reports of survey methods, and considers which falsification events can be handled internally.

Falsification Defined

Interviewer falsification means the intentional departure from the designated interviewer guidelines or instructions, unreported by the interviewer, which could result in the contamination of data. Intentional means that the interviewer is aware that the action deviates from the guidelines and instructions; honest mistakes or procedural errors by interviewers are not considered falsification. This behavior includes both fabrication (data are simply made up) and falsification (results from a real interview are deliberately misre-ported). It covers (a) fabricating all or part of an interview, (b) deliberately misreporting disposition codes and falsifying process data (e.g. recording a refusal case as ineligible or reporting a fictitious contact attempt), (c) deliberately miscoding the answer to a question in order to avoid follow-up questions, (d) deliberately interviewing a nonsampled person in order to reduce effort required to complete an interview, or (e) intentionally misrepresenting the data collection process to the survey management.

Prevalence, Seriousness, and Causes

Interviewer falsification is uncommon but not really rare. Because most survey organizations have practices in place to control falsification (e.g. interviewer monitoring), its prevalence is quite low. Nevertheless, any survey organization with several years of experience doing surveys is likely to have encountered one or more incidents, especially if the organization conducts face-to-face surveys that are carried out by a dispersed field staff. The consensus among practitioners is that falsification is rare in surveys that are conducted from centralized telephone facilities, because such facilities have effective monitoring controls in place to prevent and detect falsification.

...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles

Sage Recommends

We found other relevant content for you on other Sage platforms.

Loading