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Cooperation is a term used by survey researchers that refers to the degree to which persons selected (sampled) to participate in research accept (agree to) their invitation and engage (cooperate) in the research process. The composition of the group under study is a fundamental (and vitally important) consideration in the design, execution, and interpretation of a survey. A researcher must both identify and collect information from an appropriate sample in order to successfully and validly answer the research question. Ideally, the rate of cooperation among those sampled will be very high.

Applied to a specific study, cooperation refers to the breadth of participation that researchers are able to elicit from those that they have chosen to study. To help objectively measure levels of cooperation within a study, the American Association for Public Opinion Research (AAPOR) developed a series of standard definitions that include how to define and compute cooperation rates. AAPOR's cooperation rates are mathematical formulae that reflect the proportion of respondents who actually participate in a survey divided by all of the sampled cases that are ever contacted, and are eligible, to participate in the survey.

Together with the response, refusal, and contact rates, the cooperation rate is included in a category of formulas collectively known as “outcome rates.” These rates are calculated by survey researchers in order to better understand the performance of surveys. Methods sections of survey reports typically include at least some information regarding these rates.

Factors Affecting Cooperation

There is a wide body of literature regarding the theory, application, and relationship of the factors that affect cooperation. Examples of the major types of factors that can affect cooperation include the following:

  • Level of effort used in recruiting respondents
  • Respondents' interest in the topic of the survey
  • Study's mode of data collection
  • Skill of interviewers in interviewer-administered surveys
  • Information given to respondent prior to his or her engaging in survey
  • Length/burden of the survey
  • Whether or not incentives are offered
  • Characteristics of the population of interest

Cooperation in Random Samples

Statistical theory explains that data should be collected from all those selected for inclusion (sampled) in probabilistic samples. In practice, this is seldom achieved. Any individual who is selected but does not participate in a study is termed a “nonrespondent” and may (or may not) induce nonresponse bias. One possible scenario, for example, is that the data from a survey yielding poor cooperation levels may be heavily distorted if nonresponders differ systematically in nonnegligible ways from responders.

Although there is common agreement that general cooperation levels within the United States have been in a state of decline for years, many within the survey research community believe that poor cooperation levels have been overstated as a threat to validity in random samples. Nevertheless, cooperation continues to be viewed as one of the important indicators of the performance of a survey and is properly considered in the context of both the study's target population and variables of interest.

The term cooperation is strongly associated with probabilistic samples in quantitative surveys because of its connection to the validity of random samples. However, cooperation plays an important role in both quantitative and qualitative research.

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