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Unskilled Work
Unskilled work can be most broadly defined as work that does not require education, training, experience, or special ability to perform. It tends to be performed in “bad jobs,” or jobs that are low paying, usually with poor working conditions. Workers tend to have little control over the hours or how the task is accomplished. The intensity of work is often high, and workers have little discretion in the pace of their activity. These jobs do not tend to develop workers' skills, translate across firms—if they are performed in firms—offer the chance of upward mobility, or guarantee long-term employment. Researchers have taken two broad approaches to this topic. In one vein, macrolevel studies attempt to understand the social and political forces that lead to unskilled work. In another, researchers study the actual experience of jobs that have been labeled “unskilled” and the degree to which that label actually applies. This entry provides a history of research on the phenomenon and an introduction to debates concerning unskilled work today.
Social Sciences Research
Two broad trends can be said to characterize research in unskilled work. One trend aims more at the macro level as economists, sociologists, and others studying labor markets have a longstanding interest in the level of skill existing at any point in society. A second broad trend, led by sociologists of work and cultural anthropologists, involves understanding how individuals and groups make meaning from unskilled work. This section discusses findings from these two research traditions.
Questions from the macrolevel stream are concerned with how political, economic, and social processes create unskilled jobs. Mechanisms that might affect these processes have important implications for research within inequality, labor markets, technology, immigration, health and well-being, and other broad topics. Within the macro level, there are two distinct traditions. One is a status attainment literature, dating back to 1950s functionalist research, such as that of Kingsley Davis and Wilbert Moore, that views unskilled, low-paying jobs as necessary for society. More recently, this research is framed in terms of human capital theory, wherein the education and skills of the individual are said to predict the level of prestige and income that individual will attain. A more structuralist tradition borrows from theories such as labor market segmentation, which argues that unskilled people are not “naturally” matched to unskilled jobs. Rather, social structures tend to produce different kinds of jobs and then unequally track particular social groups into good jobs and bad jobs. Queuing theory, most famously associated with Barbara Reskin, is an example of this research.
More generally, the theoretical effort to understand these broader social processes can be traced back to the “upgrading” versus “deskilling” debate, which preoccupied researchers in the 1970s and 1980s. Harry Braverman's deskilling thesis argued that, embedded within the logic of capitalism, organizations will necessarily seek to dominate their labor force in order to compete and therefore make their survival more likely. By taking skilled jobs and making them unskilled—through technology and the organization of production—firms can gain control over the terms of work. As capitalism develops, more and more jobs should become unskilled.
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- Digital and Computer Revolution: Reshaping Jobs and Workplaces
- Biotechnology
- Call Centers
- Computer Programmers
- Computer-Mediated Work
- Electronic Surveillance
- Engineers
- Film Industry Workers
- High-Tech and Internet Industry, Employment in
- Innovation
- Management Information Systems
- Management, Scientific
- Media Workers
- Networked Organizations
- Networks
- Occupations, Distribution of
- Open Source Movement
- Polarized Workforce
- Social Media
- Systems Analysts
- Telecommunications Workers
- Telework
- Training and Skill Acquisition
- Employment Relationships
- “Good” Employment Model, Rise and Erosion of
- At-Will Employment
- Boundaryless Careers
- Casual Labor and Informal Economy
- Contingent Work
- Contract Workers
- Contract, Employment (Common Law)
- Contracts
- Disappearing Work
- Employability
- Employee Participation
- Employee Stock Ownership Plans
- Employee Voice
- Employment Relationship
- Entrepreneurship
- Flexible Scheduling
- Franchises
- Freelancing
- Glass Cage
- Headhunters
- Japanese Transplants
- Job Security
- Job Sharing
- Job Tenure
- Labor Market Intermediaries
- Labor Markets, External
- Outsourcing and Subcontracting
- Risk Shift
- Self-Employment
- Seniority
- Teamwork
- Temporary Placement Agencies
- Temporary Work
- Turnover
- Undocumented Workers
- Walmart Employment Template
- Welfare-to-Work
- Everyday Life at Work
- Alienation
- Bureaucracy
- Corporate Closet
- Cubicles
- Deception
- Distractions, Online
- Dress Codes
- Drug Testing
- Dual-Career Couples
- Emotion
- Ethics
- Face Time
- Feeling Rules
- Game Playing
- Gossip
- Health and Safety
- Illness
- Meetings
- Office Artifacts
- Organizational Structure, New Forms of
- Power
- Productivity
- Project Management
- Resistance, Gendered and Racialized
- Social Interactions at Work
- Stress
- Subcultures
- Substance Abuse
- Violence, Workplace
- Work Overload
- Globalization and Cross-National Perspectives on Work
- Brazil
- Canada
- Child Labor
- China
- Factory Work, Globalization of
- France
- Germany
- Human Trafficking
- Immigrant Workers
- Importing Labor
- India
- Indonesia
- International Division of Labor
- Japan
- Labor Markets
- Logistics Revolution
- Market Fundamentalism
- Mexico
- Mothering, Transnational
- Multinational Corporations
- Singapore
- South Africa
- South Korea
- Sweden
- Inequality, Stratification, and Power at Work
- “Big Squeeze”
- “Blacks on the Bubble”
- “Doing Gender”
- Authority Gap
- Benefits
- Bodies
- Boundary Work
- Cognitive Biases
- Comparable Worth
- Control, Workplace
- Crime as Work
- Cultural Capital
- Disabled Workers
- Discouraged Workers
- Discrimination, Employment
- Discrimination: Institutional, Statistical, and Direct
- Displaced Workers
- Disposable Workers
- Diversity Programs
- Downward Mobility
- Education and Work
- Gatekeepers
- Gender Gap
- Gendered Organizations
- Glass Ceiling
- Glass Escalator
- Homophily
- Homosocial Reproduction
- Human Capital
- Human Relations Theory
- Ideal Worker
- Impression Management
- Income Inequality
- Inequality, Policies to Correct
- Invisible Work
- Job Quality
- Job Queues Theory
- Jobs, Marginal
- Labor Force Participation
- Labor Force Participation Rates
- Labor, Devaluation of
- Lesbian, Gay, Bisexual, and Transgender (LGBT) Workers
- Life Course
- Men in Women's Jobs
- Minimum-Wage and Low-Wage Jobs
- Mobility Mechanisms
- Moonlighting
- Occupational Segregation by Gender and Race
- Organizational Wage Inequality
- Poverty
- Precarious Labor
- Revolving Door Theory
- Sex Typing
- Sexual Harassment
- Sexuality
- Social Capital
- Sticky Floor
- Sweatshops
- Tokenism
- Underemployed Workers
- Unemployment
- Whistleblowing
- White-Collar Crime
- White-Collar Sweatshop
- Women in Men's Jobs
- Workforce Development
- Working Poor
- Labor Movement and Other Forms of Collective Action
- Boycotts, Consumer
- Collective Bargaining
- Eight-Hour Day
- Government Regulation of Employment, U.S.
- Human Rights Campaigns
- Immigrants, Organizing
- Labor Law
- Living Wage Campaign
- Moral Underground
- Organized Labor
- Organized Labor, Cross-National Perspective
- Social Responsibility, Corporate
- Social Support Programs
- Strategies, New Organizing
- Strikes and Protests
- Students against Sweatshops
- Union and Community Partnerships
- Union Membership, Benefits of
- Unionism, Public Sector
- Unionism, Social Movement
- Unionized Professionals
- Unions
- Unions, Craft
- Unions, Gender and Race in
- United Students for Fair Trade
- Weekend
- Worker Centers
- Occupations and Professions, Labor Processes, Jobs, and Careers
- “Fun” Workplaces
- Assembly
- Blue-Collar Jobs
- Brown-Collar Jobs
- Care Work
- Career Ladders
- Clerical Work
- Cool Industries
- Craft Work
- Creative Class
- Day Labor
- Dead-End Jobs
- Deskilling and Upgrading
- Direct Sales Work
- Dirty Work
- Domestic Work, Paid
- Emotional Labor
- Entry-Level Work
- Facebook as Labor
- Feminization of Work
- Health Care Professions
- Information Technology Workers
- Job Creation
- Jobs and Careers
- Knowledge Workers
- Labor, Aesthetic
- Managers
- Manufacturing
- Military
- Nonprofits
- Nonstandard Work
- Occupations and Professions
- Part-Time Work
- Pink Collar
- Professional Work
- Professionalization
- Retail Employment
- Semiprofessionals
- Service Work
- Sex Work
- Skilled Work
- Small Business
- Soft Skills
- Supervisors
- Symbolic Analysts
- Tacit Skills
- Teen Employment
- Tipping
- Unskilled Work
- Wall Street Jobs
- White Collar
- Theories of Work and Economy Key Concepts
- “Good” Jobs and “Bad” Jobs
- “McDonaldization”
- “New Economy”
- “Prosumer”
- 24/7 Economy
- Alternative Organizations and Cooperatives
- Bell, Daniel
- Bendix, Reinhard
- Bourdieu, Pierre
- Braverman, Harry
- Burawoy, Michael
- Command Economies
- Dual Labor Markets
- Durkheim, Émile
- Edwards, Richard
- End of Work
- Feminist Theories of Work
- Firms
- Fordism and Post-Fordism
- Foucault, Michel
- Globalization
- Goffman, Erving
- Granovetter, Mark
- Hochschild, Arlie
- Human Resources
- Internal Labor Markets
- Kanter, Rosabeth Moss
- Markets and Economies
- Marx, Karl
- Mergers and Acquisitions
- Neoliberalism
- Personnel Professionals
- Postbureaucratic Organizations
- Postindustrial Society
- Protestant Ethic and Spirit of Capitalism
- Restructuring, Corporate
- Right-to-Work
- Smith, Adam
- Starbucks Employment Model
- Technology
- Weber, Max
- Work Redesign
- Work, Definitional
- Unpaid Work
- Work and Identity, Social Psychology of Work
- “Organization Man”
- Consumption
- Culture, Employment
- Culture, Workplace
- Dignity
- Free Agents
- Gendered Work Identities
- Identity at Work
- Job Satisfaction
- Leisure
- Lifestyle Work
- Loyalty
- Meaning
- Motivation
- Overqualified and Overeducated
- Personality
- Race and Ethnic Groups
- Terkel, Studs
- Values
- Women's and Men's Employment, Temporal Dimensions of
- Work Ethic
- Work, Family, and Personal Life
- “Unfinished Revolution”
- Boundaries between Home and Market, Blurred
- Career Mystique
- Child Care
- Class and Families
- Computer Widows and Orphans
- Elder Care
- Family-Responsive Corporations
- Family-Supportive State and Federal Policies
- Fathers at Home
- Home Production
- Households, Changing Demographic Composition of
- Housework
- Male Model of Career
- Motherhood Penalty and Daddy Bonus
- Mothering, Ideologies of
- Opting Out
- Overwork
- Retirement
- Second Shift
- Stay-at-Home Mothers
- Work Spillover
- Work/Life Balance
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