Entry
Reader's guide
Entries A-Z
Subject index
Care Work
Care work refers to the labor associated with meeting the physical, emotional, and developmental needs of others. Care work takes place in homes (e.g., the care of children or elders) and in institutional settings such as nursing homes, childcare centers, schools, and hospitals. Care work can be paid or unpaid, and is carried out by professionals, paraprofessionals, low-skilled laborers, or—in the case of unpaid care—friends and family. Generally speaking, paid and unpaid care are socially undervalued and are poorly remunerated in the United States, despite the ongoing needs of children and aging adults for high-quality care.
Whether care is unpaid or paid, women constitute the vast majority of caregivers in the U.S. context. Informal care of family in the home (unpaid care) remains the purview of women, despite the increased participation of women in the paid labor force. Paid care work is similarly feminized, whether the work is low-skilled, semi-skilled, or highly skilled. For example, the vast majority of nursing aides and childcare workers are women (low-skilled), as are K–12 teachers, nurses, social workers, and clinical psychologists (semi- to highly skilled). Care work can therefore be considered a gendered form of labor. Women and men of color are disproportionately represented among paid caregivers, depending on how care work is defined. As Mignon Duffy argues, there is a hierarchy of care that relates directly to who provides care in our society and how/whether they are compensated. White women, for example, are found in high-skilled nurturing work—such as clinical psychology, nursing, and teaching—whereas women of color increasingly provide a disproportionate amount of low-skilled caring work, such as personal care or child care. When the definition of care work is expanded to include non-nurturing care work, such as janitorial work or foodservice preparation, men—notably men of color—are found in far greater numbers.
The fact that women provide the bulk of nurturing care work in society leads to the question of whether women possess a unique ethic of care that predisposes them to take on caring obligations, or whether women are relegated to caring work because of the forces of primary and secondary socialization, as well as limited opportunities in the paid workforce. As the literature on care work suggests, both are true. As scholars like Emily Abel and Margaret Nelson have argued, it is crucial to identify the ways that women are constrained by caregiving, while also recognizing that women construct self and identity through their caring obligations. Furthermore, given the important role that women play in the social reproduction of families (and, by extension, workers), it is not simply the fact that women provide the bulk of care that is the problem per se, but that this labor goes unrecognized and unrewarded by society.
What is Care Work?
Care work, especially nurturing care work, is a form of labor that generally involves both physical and emotional output. Caring for another person simultaneously involves instrumental tasks (“caring for”) and affective ties (“caring about”). The affective dimensions of care are central to the understanding of care work, since it is the relational obligations of listening, emoting, sharing, and comforting that permeate the relationship between caregiver and care recipient, in both paid and unpaid contexts. A great deal of scholarship on care work focuses on the relational demands of caring for other people, and how such work should be recognized as an important form of labor. Relational aspects of care work can also be conceptualized as a form of emotional labor. Arlie Hochschild introduced the concept of emotional labor to social scientists, defining it as a process by which a worker produces a feeling in him- or herself in order to elicit a certain emotional state (usually positive) in a customer or client. Hochschild argues that emotional labor is potentially deleterious to a worker's sense of self and well-being because the worker is asked to suppress his or her “true” emotional state, instead performing according to the emotion rules of the company or organization (i.e., “service with a smile”). Subsequent work on emotional labor considers how frontline service workers, such as airline attendants, food servers, or telemarketers, experience and manage the emotional demands of their jobs.
...
- Digital and Computer Revolution: Reshaping Jobs and Workplaces
- Biotechnology
- Call Centers
- Computer Programmers
- Computer-Mediated Work
- Electronic Surveillance
- Engineers
- Film Industry Workers
- High-Tech and Internet Industry, Employment in
- Innovation
- Management Information Systems
- Management, Scientific
- Media Workers
- Networked Organizations
- Networks
- Occupations, Distribution of
- Open Source Movement
- Polarized Workforce
- Social Media
- Systems Analysts
- Telecommunications Workers
- Telework
- Training and Skill Acquisition
- Employment Relationships
- “Good” Employment Model, Rise and Erosion of
- At-Will Employment
- Boundaryless Careers
- Casual Labor and Informal Economy
- Contingent Work
- Contract Workers
- Contract, Employment (Common Law)
- Contracts
- Disappearing Work
- Employability
- Employee Participation
- Employee Stock Ownership Plans
- Employee Voice
- Employment Relationship
- Entrepreneurship
- Flexible Scheduling
- Franchises
- Freelancing
- Glass Cage
- Headhunters
- Japanese Transplants
- Job Security
- Job Sharing
- Job Tenure
- Labor Market Intermediaries
- Labor Markets, External
- Outsourcing and Subcontracting
- Risk Shift
- Self-Employment
- Seniority
- Teamwork
- Temporary Placement Agencies
- Temporary Work
- Turnover
- Undocumented Workers
- Walmart Employment Template
- Welfare-to-Work
- Everyday Life at Work
- Alienation
- Bureaucracy
- Corporate Closet
- Cubicles
- Deception
- Distractions, Online
- Dress Codes
- Drug Testing
- Dual-Career Couples
- Emotion
- Ethics
- Face Time
- Feeling Rules
- Game Playing
- Gossip
- Health and Safety
- Illness
- Meetings
- Office Artifacts
- Organizational Structure, New Forms of
- Power
- Productivity
- Project Management
- Resistance, Gendered and Racialized
- Social Interactions at Work
- Stress
- Subcultures
- Substance Abuse
- Violence, Workplace
- Work Overload
- Globalization and Cross-National Perspectives on Work
- Brazil
- Canada
- Child Labor
- China
- Factory Work, Globalization of
- France
- Germany
- Human Trafficking
- Immigrant Workers
- Importing Labor
- India
- Indonesia
- International Division of Labor
- Japan
- Labor Markets
- Logistics Revolution
- Market Fundamentalism
- Mexico
- Mothering, Transnational
- Multinational Corporations
- Singapore
- South Africa
- South Korea
- Sweden
- Inequality, Stratification, and Power at Work
- “Big Squeeze”
- “Blacks on the Bubble”
- “Doing Gender”
- Authority Gap
- Benefits
- Bodies
- Boundary Work
- Cognitive Biases
- Comparable Worth
- Control, Workplace
- Crime as Work
- Cultural Capital
- Disabled Workers
- Discouraged Workers
- Discrimination, Employment
- Discrimination: Institutional, Statistical, and Direct
- Displaced Workers
- Disposable Workers
- Diversity Programs
- Downward Mobility
- Education and Work
- Gatekeepers
- Gender Gap
- Gendered Organizations
- Glass Ceiling
- Glass Escalator
- Homophily
- Homosocial Reproduction
- Human Capital
- Human Relations Theory
- Ideal Worker
- Impression Management
- Income Inequality
- Inequality, Policies to Correct
- Invisible Work
- Job Quality
- Job Queues Theory
- Jobs, Marginal
- Labor Force Participation
- Labor Force Participation Rates
- Labor, Devaluation of
- Lesbian, Gay, Bisexual, and Transgender (LGBT) Workers
- Life Course
- Men in Women's Jobs
- Minimum-Wage and Low-Wage Jobs
- Mobility Mechanisms
- Moonlighting
- Occupational Segregation by Gender and Race
- Organizational Wage Inequality
- Poverty
- Precarious Labor
- Revolving Door Theory
- Sex Typing
- Sexual Harassment
- Sexuality
- Social Capital
- Sticky Floor
- Sweatshops
- Tokenism
- Underemployed Workers
- Unemployment
- Whistleblowing
- White-Collar Crime
- White-Collar Sweatshop
- Women in Men's Jobs
- Workforce Development
- Working Poor
- Labor Movement and Other Forms of Collective Action
- Boycotts, Consumer
- Collective Bargaining
- Eight-Hour Day
- Government Regulation of Employment, U.S.
- Human Rights Campaigns
- Immigrants, Organizing
- Labor Law
- Living Wage Campaign
- Moral Underground
- Organized Labor
- Organized Labor, Cross-National Perspective
- Social Responsibility, Corporate
- Social Support Programs
- Strategies, New Organizing
- Strikes and Protests
- Students against Sweatshops
- Union and Community Partnerships
- Union Membership, Benefits of
- Unionism, Public Sector
- Unionism, Social Movement
- Unionized Professionals
- Unions
- Unions, Craft
- Unions, Gender and Race in
- United Students for Fair Trade
- Weekend
- Worker Centers
- Occupations and Professions, Labor Processes, Jobs, and Careers
- “Fun” Workplaces
- Assembly
- Blue-Collar Jobs
- Brown-Collar Jobs
- Care Work
- Career Ladders
- Clerical Work
- Cool Industries
- Craft Work
- Creative Class
- Day Labor
- Dead-End Jobs
- Deskilling and Upgrading
- Direct Sales Work
- Dirty Work
- Domestic Work, Paid
- Emotional Labor
- Entry-Level Work
- Facebook as Labor
- Feminization of Work
- Health Care Professions
- Information Technology Workers
- Job Creation
- Jobs and Careers
- Knowledge Workers
- Labor, Aesthetic
- Managers
- Manufacturing
- Military
- Nonprofits
- Nonstandard Work
- Occupations and Professions
- Part-Time Work
- Pink Collar
- Professional Work
- Professionalization
- Retail Employment
- Semiprofessionals
- Service Work
- Sex Work
- Skilled Work
- Small Business
- Soft Skills
- Supervisors
- Symbolic Analysts
- Tacit Skills
- Teen Employment
- Tipping
- Unskilled Work
- Wall Street Jobs
- White Collar
- Theories of Work and Economy Key Concepts
- “Good” Jobs and “Bad” Jobs
- “McDonaldization”
- “New Economy”
- “Prosumer”
- 24/7 Economy
- Alternative Organizations and Cooperatives
- Bell, Daniel
- Bendix, Reinhard
- Bourdieu, Pierre
- Braverman, Harry
- Burawoy, Michael
- Command Economies
- Dual Labor Markets
- Durkheim, Émile
- Edwards, Richard
- End of Work
- Feminist Theories of Work
- Firms
- Fordism and Post-Fordism
- Foucault, Michel
- Globalization
- Goffman, Erving
- Granovetter, Mark
- Hochschild, Arlie
- Human Resources
- Internal Labor Markets
- Kanter, Rosabeth Moss
- Markets and Economies
- Marx, Karl
- Mergers and Acquisitions
- Neoliberalism
- Personnel Professionals
- Postbureaucratic Organizations
- Postindustrial Society
- Protestant Ethic and Spirit of Capitalism
- Restructuring, Corporate
- Right-to-Work
- Smith, Adam
- Starbucks Employment Model
- Technology
- Weber, Max
- Work Redesign
- Work, Definitional
- Unpaid Work
- Work and Identity, Social Psychology of Work
- “Organization Man”
- Consumption
- Culture, Employment
- Culture, Workplace
- Dignity
- Free Agents
- Gendered Work Identities
- Identity at Work
- Job Satisfaction
- Leisure
- Lifestyle Work
- Loyalty
- Meaning
- Motivation
- Overqualified and Overeducated
- Personality
- Race and Ethnic Groups
- Terkel, Studs
- Values
- Women's and Men's Employment, Temporal Dimensions of
- Work Ethic
- Work, Family, and Personal Life
- “Unfinished Revolution”
- Boundaries between Home and Market, Blurred
- Career Mystique
- Child Care
- Class and Families
- Computer Widows and Orphans
- Elder Care
- Family-Responsive Corporations
- Family-Supportive State and Federal Policies
- Fathers at Home
- Home Production
- Households, Changing Demographic Composition of
- Housework
- Male Model of Career
- Motherhood Penalty and Daddy Bonus
- Mothering, Ideologies of
- Opting Out
- Overwork
- Retirement
- Second Shift
- Stay-at-Home Mothers
- Work Spillover
- Work/Life Balance
- Loading...
Get a 30 day FREE TRIAL
-
Watch videos from a variety of sources bringing classroom topics to life
-
Read modern, diverse business cases
-
Explore hundreds of books and reference titles
Sage Recommends
We found other relevant content for you on other Sage platforms.
Have you created a personal profile? Login or create a profile so that you can save clips, playlists and searches