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Definition

Attitudes are general evaluations of objects, ideas, and people one encounters throughout one's life (e.g., “capital punishment is bad”). Attitudes are important because they can guide thought, behavior, and feelings. Attitude change occurs anytime an attitude is modified. Thus, change occurs when a person goes from being positive to negative, from slightly positive to very positive, or from having no attitude to having one. Because of the functional value of attitudes, the processes that change them have been a major focus throughout the history of social psychology.

Dual Process Approach

According to dual process models of attitude change, research on this topic can be organized according to two general types of processes: (1) those that occur when one puts forth relatively little cognitive effort, and (2) those that occur with relatively high cognitive effort. The amount of thought and effort used in any given situation is determined by many variables, all of which affect one's motivation or ability to think. Some examples include one's personal preference for engaging in complex thought, the personal relevance of the attitude object, and the amount of distraction present while attempting to think. Furthermore, both highand low-effort processes can operate whether or not a persuasive message is presented.

Low-Effort Processes

When factors keep one's motivation and/or ability to think low (such as when the issue is not personally relevant or there are many distractions present), attitude change can be produced by a variety of low-effort processes. These include some largely automatic associative processes as well as simple inferential processes.

Associative Processes

Classical Conditioning. One way to produce attitude change in the absence of effortful thought is to repeatedly associate an initially neutral attitude object with another stimulus that already possesses a positive or negative meaning. For example, imagine that every time you saw your uncle as a child he took you to the zoo. Assuming you enjoy going to the zoo, you will likely start to feel more positively toward your uncle. If, instead, every time you saw him he took you to the doctor to get your immunization shots, the opposite result is more likely. Although research on this process has demonstrated that it is most effective for previously neutral stimuli (such as novel words or objects), significant attitude change has also been found for positive and negative attitude objects as well. One series of studies found that repeatedly pairing words related to the self (e.g., I and me) with positive stimuli caused significant increases in a later measure of participants' self-esteem. Thus, continually associating an attitude object or message with something you already like (e.g., an attractive source) can lead to positive attitudes.

Affective Priming. Another process that involves the association of two stimuli is called affective priming. In this process a positive or negative stimulus (e.g., words such as love or murder) is encountered just prior to a novel attitude object (rather than following it, as occurs in classical conditioning). When this happens, one's reaction to the positive or negative stimulus will come to color the evaluation of the new object, producing attitude change. Imagine, for instance, that you are at an unfamiliar restaurant and are about to try a totally new dish. If this meal is brought to you by a very attractive waiter or waitress, your positive reaction toward this server is likely to influence your initial attitude toward the food. Although this attitude may change as you interact with the attitude object (i.e., when you eat the food), the initial positive evaluation will make it more likely that your final attitude is also positive.

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