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Tie utility represents a reconcepualization of the tie measure and provides a multidimensional taxonomy of social network ties. Conceptual dimensions include socioemotional closeness, information potential, and accessibility. Social network analysis defines an edge between two nodes (actors) as a social tie. Research into quantifying the value of a tie has taken different approaches, with the most common measurement being the strength (or weakness) of a tie. The strong tie–weak tie dichotomy can be conceptually ambiguous, as its use in the literature does not represent polar sides of a continuum but rather two different theoretical areas that operate independently, with strength representing socioemotional support and weakness representing access to resources. A large number of measurements have been employed in a myriad of contexts, yet the science of networks lacks clear conceptualization of ties that allows for consistent definition of the measure. This conceptual gap has led researchers to operationalize the tie measure in a contextually specific manner, often unique to their particular research design. Tie utility presents a conceptual taxonomy for the clarification of the tie measure.

The Value and Strength of Ties

There are many important works that examine the value of ties. Mark Granovetter studied how weak ties can provide different advantages to actors in a network. His seminal research suggested that weak ties are more likely to serve as bridges between different network clusters. These ties give individuals access to networks with which they are not usually affiliated and offer information and resources they could not obtain from their strong ties. Taking a different approach, David Krackhardt addressed the influence and power of strong ties. Findings showed that strong ties based on trust and affection can help reduce resistance to change and provide comfort in uncertain situations, and indicated that those members who had strong ties were more likely to offer emotional support and trust each others' opinions.

Contrasting views relating to the strength of ties can often come from different indicators. Although researchers make valid claims regarding strong and weak ties, they often use different methods to measure tie strength. That is, the conceptualizations of weak and strong ties are often not the same across different bodies of research. Many studies make strong arguments concerning the effects of strong and weak ties, with respect to each author's definition, but they are often based on different predetermined indicators. There is an abundance of research that studies and applies the strength of ties, but few that directly address concerns regarding tie strength indicators or how they are interconnected with each other and are often vague in exactly what measurement was being used or how it was obtained. Those studies that are specific to a particular component are not always compatible with the different social aspects in a tie and are difficult to generalize outside the study.

Altering tie strength indicators will result in different values, and several indicators can give misleading information, depending on the study. For example, frequency of contact will overvalue neighbors and coworkers and undervalue close family members who live far away. Similarly, duration of relationship can overvalue extended family members. These flaws can affect how research concerning tie strength is conducted.

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