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Technical Communication
Technical communication involves managing technical information in ways that allow people to take action. This definition is broadly stated, because the field of technical communication is evolving rapidly due to advances in electronic forms of communication. Only a few decades ago, a reasonable definition of technical communication might have stressed the importance of “translating” technical ideas into clear and accessible written text. What was then called technical writing involved gathering technical information, usually from engineers or software developers, and converting that information into paper-based documentation. Technical communication mostly involved producing documentation for procedures, specifications, software, and machinery.
The arrival and expansion of the networked computer since the 1990s, however, has dramatically changed the field of technical communication. Today, technical communication involves issues of knowledge management, information architecture, and knowledge engineering. Technical communicators need to know how to organize, manipulate, and coordinate large amounts of technical and scientific information so it can be effectively applied. The ability to translate technical information into clear written text is still an important part of technical communication; however, the ability to manage that information has become its equal in the last decade. Technical communication is increasingly about using networked computers to manage the flow of existing information so users can easily access and use it.
In this entry, a distinction is made between technical communication as an activity, which has been around since antiquity, and technical communication as a professional field that has emerged much more recently.
History of Technical Communication as an Activity
In a sense, technical communication has been around since people began describing tools, weapons, places, or techniques to others. Many ancient drawings and texts could be called forms of technical communication, including astronomical charts, calendars, maps, diagrams, and instructions. These kinds of technical texts can be found in almost any ancient culture, including those in Egypt, China, Mesoamerica (Mayan), Mexico (Aztec), and Mesopotamia (Babylon). Indeed, ancient illustrations and descriptions of tools, weapons, devices, agricultural practices, topography, irrigations systems, and weaponry go back thousands of years. Ancient Greeks and Romans used sophisticated forms of technical communication to record and convey their architecture, hydrology, science, engineering, medicine, and warfare throughout their empires. Even books of natural magic and occult from the Middle Ages might be considered forms of technical communication, because they described procedures for using prescribed methods to achieve specific goals.
In the 15th century CE, technical communication emerged with the invention of the movable type printing press and the availability of inexpensive paper. The printing press allowed books and pamphlets, including those with technical or scientific information, to be cheaply printed and widely distributed. Until the printing press, technical manuscripts were copied individually by hand and were not widely distributed. Consequently, technical information was primarily written down for storage in libraries and saw very limited distribution. Meanwhile, the Roman Catholic Church was ever mindful of any texts that appeared to be spreading the occult or seemed to contradict church doctrine. The invention of the printing press and the availability of inexpensive paper brought down many of these barriers, as extensively documented by historian Elizabeth Eisenstein. The emergence of a printing industry also initiated new careers, such as those of professional writers, editors, illustrators, proofreaders, and indexers, that still form the foundation of technical communication today.
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