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Science and technology play a role in every part of life. When disasters occur—be they those that are sudden, catastrophic, and widespread or those that occur slowly and in a constrained location—people will seek out experts to provide answers, insight, or advice. Science and technology communicators may be called on to help facilitate this process.

Science and technology have an important role to play in understanding why disasters happen and how to recover from them and rebuild. When earthquakes and tsunamis occur, scientists such as seismologists and geologists may be asked to explain tectonic plates and how their movements cause such devastating effects. People may ask meteorologists how hurricanes form and ask climatologists if they are increasing in frequency because of climate change. If there is an explosion at a factory or a chemical process goes wrong, then engineers, chemists, or physicists may be asked to explain why.

Disasters create high stress, anxiety, fear, thoughts about death, and grief, particularly for people directly affected by the loss of loved ones or property. Key questions are usually, Why did this happen? and How do we try to ensure it does not happen again?

This entry examines possible roles and responsibilities for science and technology experts in disaster situations and the key considerations for experts participating in public discussion. The case study summarizes the media coverage of the Commonwealth Scientific and Industrial Research Organisation (CSIRO, Australia's largest research agency) after devastating bushfires in Victoria, Australia, in 2009. Further discussion suggests areas for organizations to focus on to contribute to the dissemination of accurate science and to develop their capacity to respond to inquiries about disasters.

Science Communication in Relationship to Disaster

It is important for anyone planning to communicate the science of a disaster to examine the perspective of communication. In some cases, individual scientists or organizations will need to formulate a communication plan because they have directly contributed to the disaster. This is a very different situation from providing explanations from the perspective of an expert assisting society to understand the disaster.

A significant amount of published literature and online information describes best practices for organizations responsible for managing or communicating risk, offering advice to prepare for a disaster, or even those directly causing a disaster (for example, in the case of an explosion at a chemical plant). Science and technology representatives may have a role in what leads up to disasters and may also be called on to answer questions about them, potentially affecting the reputation of the quoted person or their agency, or even leading to legal or criminal action.

News Cycle

When a disaster first occurs, there may be no remaining information technology infrastructure in the local area to connect with the wider world. Communicators and reporters who are present at the location will have an especially important role to play. The media becomes a vital link between the disaster-affected region and the rest of the world.

Immediately following a disaster, there may be a huge amount of media attention as communities try to find out what is happening, governments try to deal with the situation and warn people, and media try to disseminate stories to the rest of the country and internationally. Experts will be sought to explain what has happened and to provide specialist angles. Communication staff may have to field hundreds of calls from journalists around the world.

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