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Institutional research (IR) is any qualitative, quantitative, or mixed methodology research activity undertaken in a college, university, hospital, or other institutional setting that produces data, information, or knowledge in support of the institution's efforts to measure the effectiveness of its mission, goals, and objectives. IR was conceived during the 1950s as a mechanism for centralizing and facilitating the compilation, analysis, and reporting of data regarding an individual college or university, and since that time IR has also been adopted by companies and organizations outside the world of education. The accountability, quality assurance, and institutional effectiveness movements that drove much of higher education and other industry sectors over the subsequent decades, along with new developments in technology and significant increases in reporting demands of federal agencies, served to accelerate and expand the growth of the IR function. Today IR provides a complex and diverse set of activities designed to enhance administrative decision making, respond to the external demands placed on institutions, inform institutional policy development, and provide empirical data to underpin institutional planning and budgeting.

IR is conducted in a collaborative manner similar to action research where the members of the IR office will work with their colleagues from across the organization in planning research and assessment activities and in the actual collection, analysis, and interpretation of data. As practiced within the context of institutional effectiveness, IR personnel help their peers (a) to identify mission-critical policies, programs, personnel, and performances to assess; (b) to collect, analyze, and interpret relevant data; and (c) to use the results of the analysis to improve or enhance the institution.

Functions of an Institutional Research Office

The IR function assumes diverse roles within an organization. While it serves to gather, organize, and make sense of data and information regarding the institution, IR also assists the institution in stepping back, with a measure of objectivity, to reflect analytically on the meaning and import of those findings as they affect institutional growth, stability, and quality.

The IR functions can vary based on the size and nature of the institution. For example, at larger doctoral degree-granting, research-focused, or comprehensive institutions, IR offices may be more likely to focus on academic research studies, whereas those IR offices found in 2- and 4-year institutions may be more dedicated to conducting environmental analysis studies and outcome assessments. Despite these differences in emphasis based on institutional setting and context, offices of IR typically perform planning support, decision-making support, policy formation support, assessment support, research studies, data management, data analysis, external reporting functions, and internal reporting functions.

Planning Support. To support strategic planning activities, the IR office will typically assist administrative leaders in the coordination, facilitation, and generation of information and analyses to produce integrated planning for growth in the company, facilities, budget, and staffing. In this role, IR personnel will help their colleagues to develop measurable goals and objectives in alignment with the institution's mission and vision, develop data collection strategies and mechanisms, assist with the data analysis and interpretation, and ensure quality and integrity throughout the process.

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