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Uncertainty-identity theory, developed by Michael Hogg in 2000 and elaborated more extensively in 2007, argues that people are motivated to reduce feelings of uncertainty, particularly about themselves and about their perceptions, attitudes, and behaviors that reflect most directly on self. One way to satisfy this motivation is to identify with a group (a team, an organization, a religion, an ethnicity, a nation, etc.) a process that not only defines and locates oneself in the social world but also prescribes how one should behave and how one should interact with others.

Uncertainty-identity theory is grounded in social identity theory and invokes social cognitive and social interactive processes associated with social identity to explain how uncertainty motivates group identification and how identification reduces uncertainty. Uncertainty-identity theory can be considered a motivational elaboration of social identity theory. This entry describes the main features of uncertainty-identity theory and discusses the properties of groups, and thus the types of groups, that may best satisfy the uncertainty reduction motive. One implication of this analysis is an understanding of the way in which acute and chronic uncertainty may lead to group extremism: zealotry, fanaticism, ideological orthodoxy, xenophobia, dehumanization, collective violence, and so forth.

Uncertainty and the Need to Reduce Uncertainty

Feeling uncertain about our perceptions, attitudes, values, or feelings motivates us to address the uncertainty. Uncertainty can be an exhilarating challenge to be confronted and resolved, making us feel edgy and alive, but it can also be anxiety provoking and stressful, making us feel impotent and unable to predict or control our world and what will happen to us in it. Although we strive to resolve, manage, or avoid feeling uncertain, we do not do this all the time; some uncertainties we simply do not care much about, and therefore we do not bother to dedicate our stretched cognitive resources to them. We expend cognitive energy resolving only those uncertainties that are important or matter to us in a particular context.

One factor that imparts motivational impetus to feeling uncertain is self-relevance. We are particularly motivated to reduce uncertainty if we feel uncertain about things that reflect on or are relevant to self or if we are uncertain about self per se about our identity, who we are, how we relate to others, and how we are socially located. Ultimately, we like to know who we are, how to behave, and what to think, as well as who others are, how they might behave, and what they might think.

Although we are, therefore, in the business of reducing self-uncertainty, there will always be some degree of uncertainty (we cannot ever attain absolute certainty); uncertainty-identity theory is about reducing uncertainty rather than achieving certainty. It is also important to bear in mind that individuals and groups may sometimes embark on courses of action that in the short term increase uncertainty, such as when the individual or group is confident that the experience of short-term uncertainty is necessary in order to resolve more enduring contradictions and uncertainties that have arisen.

Social Identity and Uncertainty Reduction

Feelings of uncertainty can be resolved in many different ways. However, self-uncertainty and self-relevant uncertainty are particularly efficiently reduced by the process of psychologically identifying with a group: group identification.

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