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Status Characteristics/Expectation States Theory

When members of juries, project teams, or study groups differ by gender, race or ethnicity, or even physical attractiveness, how do these differences affect members' conduct? More generally, how does social status, the prestige one possesses based on one's differentially valued social distinctions, affect people's behavior during group encounters? Status characteristics theory (SCT), which is a part of the theoretical research program called expectation states theory, explains this group-level phenomenon. SCT describes the social-psychological process that produces a status hierarchy a rank order of people that is based on social prestige within certain kinds of groups. Knowing the particulars of SCT has allowed researchers to craft powerful intervention strategies designed to inhibit the deleterious effects of status inequalities. This entry describes how this line of research developed, what SCT says about group relations, and how the ideas have been applied in interventions.

What is Expectation States Theory?

During the 1960s, three researchers at Stanford University developed expectation states theory: Joseph Berger, Bernard Cohen, and Morris Zelditch Jr. The type of formal theory they used, along with the subject matter they studied, became known as the Stanford tradition of sociological social psychology.

Expectation states theory is not a unitary theory but rather a theoretical research program comprising a set of interrelated, middle-range theories. SCT is one of this set of middle-range theories, as is reward expectation states theory, status legitimation theory, source theory, status construction theory, and many others. Several similarities exist among these theories, but the two most central and important concepts that unite them are expectation state and status situation.

Expectation State

An expectation state is an out-of-awareness anticipation or hunch about one's capacity to engender the behaviors, attitudes, and competence necessary to elicit more (or less) deference from other group members. Expectation states have four important properties.

  • They are activated nonconsciously. People are not aware of the instantaneous mental process that occurs when expectation states begin to affect their actions. Psychological social psychologists refer to this kind of mental activity as implicit processing, as opposed to explicit processing, which entails conscious thinking.
  • An expectation state is a relative notion: People cannot have a higher level of expectation for their actions if they do not compare their capacities with those of others within a group.
  • An expectation state is distinctive to the specific social situation. Just because an expectation state is triggered in one situation does not mean that it will be triggered in other situations.
  • An expectation state is unobservable, in that we cannot directly measure when an expectation state is activated. However, we can presume that an expectation state has been activated by observing the behavioral inequalities displayed by group members. These differences in behavior are indicators of the presence of an activated expectation state.

The type of expectation state central to SCT is the performance expectation: an out-of-awareness anticipation of one's capacity and abilities relative to those of other group members to complete a group task successfully.

Status Situation

The other important concept central to expectation states theory is the status situation. This is a microencounter in which two or more people work on a task given to a group to complete successfully. Roles for each group member are not formally assigned before the beginning of the group's work. Rather, group members organize their roles and behaviors informally, on their own, as they carry out the task.

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