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The social identity model of deindividuation effects (SIDE model) explains how group behavior is affected by anonymity and identifiability. There are many social situations in which people interact in relatively anonymous ways. In social interactions on the Internet, for example, people often use pseudonyms or avatars (pictures) to identify themselves, and even e-mail addresses do not typically provide much information about senders. Another example is the anonymity people experience when they are in a crowd. An important question, therefore, is how anonymity affects people's behavior.

SIDE was developed as an alternative to deindividuation theory. Deindividuation theory suggests that anonymity leads to a loss of self-awareness, and this loss leads to a rise in antinormative behavior. But deindividuation research shows contradictory results: Anonymity in groups often leads to more normative behavior. SIDE suggests this is because anonymity makes people self-define themselves less as persons but more as members of the social group to which they belong. This increased salience of social group membership (or social identity) leads to increased adherence to the norms of the group.

Today, SIDE is used to explain the effects of anonymity and social isolation in various settings, and an extensive body of research has examined its propositions. Taken as a whole, this research demonstrates that anonymity and identifiability have profound consequences for intergroup relations, group processes, and individual self-definition. Research on SIDE has particularly focused on crowds and collective action, online teams, electronic relationships and virtual communities, and, recently, on social effects of surveillance (e.g., by means of cameras or electronic tagging). This entry first reviews the historical and scientific background of the SIDE model and then explains the model in some detail.

Background

Deindividuation theory was developed to explain the phenomenon that in crowds, people become capable of acts that rational individuals would not normally endorse. In a crowd, people may become disinhibited and behave antinormatively. Soccer hooliganism is one example. Deindividuation theory argues that this behavior occurs because of the anonymity of the crowd. If you are anonymous, you are not paid attention to as an individual, and this makes you less able and less motivated to regulate your actions. If you do not or cannot regulate your actions, you can no longer adhere to existing social norms, and your behavior may be disinhibited. The psychological state of deindividuation therefore involves a severely reduced ability to exercise selfcontrol.

Research has shown that deindividuation does not tell the whole story, however. For example, questions have been raised about the existence of the psychological state of deindividuation. Even more problematic is that the outcomes predicted by deindividuation theory are actually quite rare. Historical evidence shows that most crowds are peaceful and orderly. And even when they are violent, crowds are typically disciplined and capable of sophisticated patterns of behavior. These characteristics are inconsistent with the deindividuation theory prediction of disinhibition.

SIDE has taken these inconsistencies as the basis for a new model. Its prediction is different from that of deindividuation theory. SIDE predicts that in the crowd (as well as in other “deindividuating” situations), group members are highly sensitive to situational norms that are specific to their psychological ingroup. What happens in the crowd is not that individuals become less self-aware. Rather, according to SIDE, the crowd leads individuals to pay attention to a different aspect of the self.

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