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A role refers to the normative expectations associated with a position in a social system. Role transitions refer to the psychological and, if relevant, physical movements between positions within or between social systems, including disengagement from one role (role exit) and engagement in another role (role entry). This process includes macro role transitions between sequential roles, such as a high school student's becoming a university student, and micro role transitions between simultaneous roles, such as a woman's shifting subtly between her roles of wife and mother at the dinner table.

Although most research focuses on either role exit or role entry, the nature of each can strongly influence the other. For example, an involuntary layoff can impair one's acceptance of the role of retiree, and a transfer to a better school can ease the pain of leaving school friends behind. Also, role transitions involve what Victor Turner refers to as liminality, wherein a person is temporarily between roles, and the psychological grip of each is reduced. Liminality allows time and psychological space to make sense of the old before having to fully embrace the new, and it allows new ways of thinking, feeling, and acting to percolate.

This entry discusses role entry and role exit in the context of macro transitions, in which an individual goes from outsider to insider and vice versa, and then considers micro transitions.

Macro Role Transitions

According to the work of Blake Ashforth, role transitions are particularly difficult if they are of high magnitude (the new role differs greatly from the old, such as a shift from a nonsupervisory to a supervisory role), socially undesirable (e.g., imprisonment), involuntary (e.g., job demotion), unpredictable (the nature of the transition is hard to anticipate, such as a minor league athlete awaiting a call-up to the majors), individual rather than collective (the person goes through the process without the benefit of peers), or irreversible (e.g., becoming a parent) and if the transition period is short (leaving little time to prepare for exit and entry, such as suddenly being widowed). The more difficult the transition, the less likely the newcomer will be effective and satisfied in the new role and its associated group.

Role Entry

Regardless of how difficult the transition may be, role entry typically involves a period of mutual adjustment between the individual and the group. As Richard Moreland and John Levine have put it, newcomers tend to enter as quasi-members and become full members with “all of the privileges and responsibilities associated with group membership”only when they are socialized and accepted by the group. Accordingly, the group tends to exert a large impact on the individual. Because it is hard for the individual to anticipate the demands and nuances of the new role and the group(s) within which it is embedded, entry often fosters surprise and uncertainty, which motivate the new member to learn about the situation.

Elizabeth Morrison has stated that learning focuses on technical information about how to perform tasks, referent information about role expectations, social information about other people and one's relationships with them, appraisal information about how one is evaluated, normative information about the group's nature, and political information about the distribution and use of power and status. Because newcomers are naïve and lack credibility, they are predisposed to adapt to the situation in order to fit in. Thus, individuals tend to be most amenable to personal change when they first enter a new situation. To that end, groups may actively socialize newcomers through some mix of mentors, initiation rites, training, “on the job” trial and error, and observation of senior members.

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