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Work samples, in the strictest sense, are hands-on performance tests or simulations of the job, which are used to estimate current or predict future performance on similar tasks. Uses of work samples include the following:

  • Selection: Work samples can be used to decide which applicants to hire. This is the most typical use of work samples.
  • Performance measurement and evaluation: Work samples are sometimes used to estimate an individual's current level of job performance when other measures are unavailable. This is discussed at greater length in a following section.
  • Vocational assessment of disabled workers: Work samples are commonly used to determine whether applicants with disabilities can perform the duties required on different types of jobs. These types of work samples are used to provide career counseling and vocational guidance to disabled workers.
  • Trainability measure: Work samples are sometimes used after a short training session to decide whether the person should be selected to continue in a lengthier training program. In these cases the work sample is intended measure trainability to predict how successful the person will be in the training program.
  • Training evaluation: Work samples are commonly used at the completion of a training program to determine whether the training was effective at improving performance.

The defining feature of work samples is physical replication of the critical tasks performed on the job; however, many other selection tools that do not replicate the work environment can also be considered work samples. Consequently, certain types of simulations fit more squarely under the work sample label than others. In the broadest sense of the term, any tests assessing specific skills, knowledge, or aptitudes that are critical for performance on the job in question may, in some cases, be characterized as work samples.

Work Sample Characteristics

All work samples are based on the concepts that the test samples behaviors instead of measuring traitlike constructs and that those behaviors sampled are similar to those elicited on the job. Therefore, work samples are job specific. Although one work sample could be used to predict the same job at multiple organizations, the same test may no longer qualify as a work sample if used to predict a different type of job. To illustrate: A test measuring speed and accuracy of identifying number transcription errors could serve as a work sample for data entry clerks. However, the same test is not a work sample for a quality control position in a candy factory even if the test is a valid predictor of performance for both jobs. In the first instance, the test measures behavior similar to that required on the job (checking numbers); in the second instance, the test is likely an indicator of the construct attention to detail. Therefore, researchers cannot determine if a test is a work sample without knowledge of the job to be predicted.

Fidelity to the Job

Work samples can range from high fidelity (an exact duplication of job tasks) to low fidelity (having a measurement format that differs from the job tasks). Examples of high-fidelity work samples from a broad range of jobs include flight simulators, dragging a fire hose and climbing a ladder, blueprint reading tests, typing and filing tests, dental carving tests, sewing tests, tests of microscope use, driving tests, assessment center simulations (i.e., in-basket tests, leaderless group discussions, business games, subordinate simulations), police report writing tests, computer programming tests, and so on.

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