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Work and family are considered the primary domains in a person's life. The interface between the work and family domains of life is studied across psychology subfields (e.g., clinical, developmental, social) and by other disciplines (e.g., anthropology, sociology, family studies, economics, women's studies). Industrial/organizational (I/O) psychologists are interested primarily in how interactions between work life and family life, or more broadly the nonwork aspects of one's life, influence important individual and organizational outcomes. Work–life or work–family balance refers to the extent to which an individual is able to meet the often competing demands associated with work and nonwork roles. The terms work–family and work–life are often used interchangeably; but family sometimes refers more specifically to familial roles (e.g., spouse, parent), whereas life may refer more broadly to familial roles and other nonwork roles (e.g., church member, community volunteer). Because most research has focused on the interface between work and family roles, the term work–family is used here. The term balance is sometimes criticized in the literature because it implies an equal investment in work and family that may not be sought or required to achieve harmony among work and other life roles. Research shows that some individuals report greater balance when investments in work and family roles are unequal.

Models of the Work–Family Interface

Traditionally the work–family interface has been conceptualized in terms of several different models, including segmentation, compensation, spillover, and conflict. The segmentation model holds that the work and family domains are largely separate and have little interaction in an individual's life. The compensation model contends that the domains can serve a complementary function in that deficiencies a person experiences in one domain can be made up for in the other (e.g., a happy home life may compensate for a dissatisfying job). The spillover model assumes that a person's experiences in one domain seep over into the other, acknowledging that the spillover may be either positive or negative. Having an argument with a coworker and then being impatient at home with children is an example of negative work-to-family spillover. Enjoying a relaxing weekend with family followed by a productive Monday at work is an example of positive family-to-work spillover.

Work–Family Conflict

It is the conflict model that has dominated theory and research on the work–family interface in I/O psychology. The basic premise of the conflict perspective is that work and family roles are incompatible; they compete with and interfere with one another for an individual's limited resources. Thus researchers most often study the nature of conflict or interference between work and family roles, the predictors of such conflicts, and the consequences of work–family conflict. Early research considered work–family conflict in general, but research on the topic has evolved to specify the direction of conflict, both work interference with family and family interference with work. Research shows that individuals experience greater work interference with family than family interference with work. Compared with work boundaries, family boundaries are considered more permeable, and the family domain is more accommodating of work demands than the reverse.

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