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Job Typologies
A frequent need in organizations and organizational research is to classify individual positions or jobs into groups, with each group internally homogeneous in terms of a profile of relevant psychological characteristics (e.g., abilities) and situational characteristics (e.g., job requirements) and at the same time externally distinct from all other groups. A job typology is either an established framework—and several major ones will be reviewed here—or it is derived through analytic procedures applied to data at the individual and/or job level, but in either case job typologies contain groups of jobs that, to a greater or lesser extent, adhere to the aforementioned principle of internal consistency and external distinctiveness. This classification process is similar in spirit to factor analysis, in the sense that it results in a small yet sensible number of groups to simplify and amplify relevant similarities and differences. Rather than serving as an end in itself, however, job classification is a tool that can assist in a whole host of personnel-related functions, such as appraising employee job performance, validating employee selection tests, evaluating jobs, planning career paths, and counseling individuals seeking vocational guidance. There are many practical benefits of grouping jobs effectively. For example, rather than having to develop distinct measures to assess employee performance for each individual job in an organization, job grouping can justify developing measures for a smaller set of job groups. Thus, grouping transforms a potentially cumbersome, costly, and time-consuming task into a more manageable, less expensive, and less time-consuming task that is, one hopes, just as useful. Of course, the practical benefit of reducing the total number of jobs to a manageable and appropriate number of job families depends on theoretical notions of generalizability, first that jobs can be aggregated into job families on characteristics that are relevant across jobs (versus those unique to jobs and job positions), and second that whatever unique information about jobs might be sacrificed through grouping jobs does not adversely affect the purposes to which the resulting job groups are put. Of course, unique job information can serve to supplement the organizing scheme provided by a job taxonomy.
Occupational Information Network (O∗NET) and the Standard Occupational Classification (SOC) System
Established in 1998, the Occupational Information Network (O∗NET) is the Department of Labor's computerized replacement to the longstanding Dictionary of Occupational Titles (DOT). The O∗NET is intended to be a comprehensive and flexible taxonomic system to categorize jobs in the United States along a multitude of dimensions for the purposes of work-related activities such as employment testing, training, compensation, recruitment, and vocational education and counseling. Rather than using the data–people–things framework the DOT relied on for classifying jobs, the O∗NET database is organized around a framework called the content model, which comprises six broad areas, the first three being worker-oriented and the last three being job-oriented:
- Worker requirements (e.g., basic skills, cross-functional skills, education)
- Worker characteristics (e.g., abilities, interests, work styles)
- Experience requirements (e.g., training, experience, licensing)
- Occupation requirements (e.g., work content, organizational context)
- Occupation-specific information (e.g., occupationspecific knowledge, skills, tasks, and tools and equipment)
- Occupation characteristics (e.g., labor market information, wages)
Ratings of the level and importance of worker and job characteristics from these six major areas are collected from workers and supervisors across jobs on a continual basis, with most data being collected on relevant cross-job characteristics, versus the taskspecific and worker-specific emphases found in the DOT. Research investigating the reliability, interrater agreement, factor structure, and validity of the data is ongoing. The O∗NET system uses the Standard Occupational Classification System (SOC), which is the standard toward which all U.S. government agencies are moving.
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- Foundations: History
- Army Alpha/Army Beta
- Hawthorne Studies/Hawthorne Effect
- History of Industrial/Organizational Psychology in Europe and the United Kingdom
- History of Industrial/Organizational Psychology in North America
- History of Industrial/Organizational Psychology in Other Parts of the World
- Human Relations Movement
- Project A
- Scientific Management
- Scientist-Practitioner Model
- Unions
- Foundations: Ethical and Legal Issues
- Adverse Impact/Disparate Treatment/Discrimination at Work
- Affirmative Action
- Age Discrimination in Employment Act
- Americans with Disabilities Act
- Bona Fide Occupational Qualifications
- Civil Rights Act of 1964, Civil Rights Act of 1991
- Comparable Worth
- Corporate Ethics
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- Employment at Will
- Equal Pay Act of 1963
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- Foundations: Research Methods
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- Construct
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- Utility Analysis
- Validation Strategies
- Validity
- Industrial Psychology: Understanding and Assessing Individual Differences
- Affective Traits
- Big Five Taxonomy of Personality
- Biographical Data
- Cognitive Abilities
- Cognitive Ability Tests
- Computer Assessment
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- Emotional Intelligence
- Employment Interview
- Genetics and Industrial/Organizational Psychology
- Graphology
- Gravitational Hypothesis
- Hardiness
- Impression Management
- Individual Assessment
- Individual Differences
- Integrity Testing
- Job Knowledge Testing
- Letters of Recommendation
- Locus of Control
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- Motivational Traits
- Need for Achievement, Power, and Affiliation
- Optimism and Pessimism
- Personality
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- Self-Esteem
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- Standardized Testing
- Stereotype Threat
- Trainability and Adaptability
- Type A and Type B Personalities
- Work Samples
- Work Values
- Industrial Psychology: Employment, Staffing, and Career Issues
- Dictionary of Occupational Titles
- Applicant/Test-Taker Reactions
- Banding
- Career Development
- Careers
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- Credentialing
- Dirty Work
- Drug and Alcohol Testing
- Electronic Human Resources Management
- Employee Selection
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- Exit Survey (Exit Interview)
- Expatriates
- Gainsharing and Profit Sharing
- Gay, Lesbian, and Bisexual Issues at Work
- Human Resources Strategy
- Job Advertisements
- Job Analysis
- Job Analysis Methods
- Job Choice
- Job Description
- Job Evaluation
- Job Search
- Job Typologies
- Occupational Information Network (O*NET)
- Older Worker Issues
- Person–Environment Fit
- Person–Job Fit
- Person–Organization Fit
- Person–Vocation Fit
- Placement and Classification
- Prescreening Assessment Methods for Personnel Selection
- Realistic Job Preview
- Recruitment
- Recruitment Sources
- Retirement
- Selection Strategies
- Selection: Occupational Tailoring
- Succession Planning
- Underemployment
- Industrial Psychology: Developing, Training, and Evaluating Employees
- 360-Degree Feedback
- Assessment Center
- Assessment Center Methods
- Distance Learning
- Diversity Training
- Electronic Performance Monitoring
- Employee Assistance Program
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- Organizational Socialization
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- Performance Appraisal
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- Performance Feedback
- Rating Errors and Perceptual Biases
- Self-Fulfilling Prophecy: Pygmalion Effect
- Socialization: Employee Proactive Behaviors
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- Transfer of Training
- Industrial Psychology: Productive and Counterproductive Employee Behavior
- Contextual Performance/Prosocial Behavior/Organizational Citizenship Behavior
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- Creativity at Work
- Customer Satisfaction with Services
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- Theft at Work
- Time Management
- Violence at Work
- Whistle-Blowers
- Withdrawal Behaviors, Absenteeism
- Withdrawal Behaviors, Lateness
- Withdrawal Behaviors, Turnover
- Workplace Incivility
- Industrial Psychology: Motivation and Job Design
- Action Theory
- Control Theory
- Empowerment
- Expectancy Theory of Work Motivation
- Goal-Setting Theory
- Human–Computer Interaction
- Incentives
- Intrinsic and Extrinsic Work Motivation
- Job Characteristics Theory
- Job Design
- Job Involvement
- Job Rotation
- Job Sharing
- Need Theories of Work Motivation
- Path–Goal Theory
- Positive Psychology Applied to Work
- Self-Concept Theory of Work Motivation
- Self-Efficacy
- Self-Regulation Theory
- Social Cognitive Theory
- Telecommuting
- Theory of Work Adjustment
- Two-Factor Theory
- Work Motivation
- Workaholism
- Industrial Psychology: Leadership and Management
- Abusive Supervision
- Behavioral Approach to Leadership
- Charismatic Leadership Theory
- Employee Grievance Systems
- Global Leadership and Organizational Behavior Effectiveness Project
- Implicit Theory of Leadership
- Judgment and Decision-Making Process
- Judgment and Decision-Making Process: Advice Giving and Taking
- Judgment and Decision-Making Process: Heuristics, Cognitive Biases, and Contextual Influences
- Leader–Member Exchange Theory
- Leadership and Supervision
- Least Preferred Coworker Theory
- Life-cycle Model of Leadership
- Normative Models of Decision Making and Leadership
- Reinforcement Theory of Work Motivation
- Situational Approach to Leadership
- Spirituality and Leadership at Work
- Trait Approach to Leadership
- Transformational and Transactional Leadership
- Trust
- Industrial Psychology: Groups, Teams, and Working with Others
- Conflict at Work
- Conflict Management
- Diversity in the Workplace
- Group Cohesiveness
- Group Decision-Making Quality and Performance
- Group Decision-Making Techniques
- Group Development
- Group Dynamics and Processes
- Groups
- Groupthink
- Input–Process–Output Model of Team Effectiveness
- Intergroup Relations
- Interpersonal Communication
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- Justice in Teams
- Meetings at Work
- Negotiation, Mediation, and Arbitration
- Networking
- Social Exchange Theory
- Social Loafing
- Social Norms and Conformity
- Social Support
- Team Building
- Team Mental Model
- Team-Based Rewards
- Virtual Teams
- Workplace Romance
- Industrial Psychology: Employee Well-Being and Attitudes
- Affective Events Theory
- Attitudes and Beliefs
- Boredom at Work
- Emotional Burnout
- Emotional Labor
- Emotions
- Eustress
- Job Satisfaction
- Job Satisfaction Measurement
- Job Security/Insecurity
- Mood
- Morale
- Organizational Commitment
- Organizational Cynicism
- Organizational Justice
- Psychological Contract
- Quality of Work Life
- Role Ambiguity
- Role Conflict
- Role Overload and Underload
- Stress, Consequences
- Stress, Coping and Management
- Stress, Models and Theories
- Theory of Reasoned Action/Theory of Planned Behavior
- Union Commitment
- Work–Life Balance
- Industrial Psychology: Organizational Structure, Design, and Change
- Attraction–Selection–Attrition Model
- Automation/Advanced Manufacturing Technology/Computer-Based Integrated Technology
- Balanced Scorecard
- Compressed Workweek
- Downsizing
- Entrepreneurship
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- Globalization
- High-Performance Organization Model
- Learning Organizations
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- Organizational Behavior
- Organizational Behavior Management
- Organizational Change
- Organizational Change, Resistance to
- Organizational Climate
- Organizational Communication, Formal
- Organizational Communication, Informal
- Organizational Culture
- Organizational Development
- Organizational Image
- Organizational Politics
- Organizational Sensemaking
- Organizational Structure
- Outsourcing
- Shiftwork
- Sociotechnical Approach
- Strategic Planning
- Survivor Syndrome
- Terrorism and Work
- Theory of Action
- Total Quality Management
- Virtual Organizations
- Workplace Injuries
- Workplace Safety
- Professional Organizations and Related Fields
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