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Job involvement refers to a state of psychological identification with work—or the degree to which a job is central to a person's identity. From an organizational perspective, it has been regarded as the key to unlocking employee motivation and increasing productivity. From an individual perspective, job involvement constitutes a key to motivation, performance, personal growth, and satisfaction in the workplace. Job involvement contributes importantly to organizational effectiveness, productivity, and morale by engaging employees deeply in their work and making it a meaningful and fulfilling experience. People become involved in their jobs when they perceive in them the potential for satisfying salient psychological needs (e.g., for growth, achievement, meaning, recognition, and security).

Job involvement enhances individuals' work performance by motivating them to exert greater effort and use their creativity to solve problems and work intelligently. Job involvement and the benefits that flow from it result partly from personality and characteristics of the individual and partly from organizational context, job design, and supervisory behavior. Individuals who possess certain personality traits (e.g., internal locus of control, need for achievement, work ethic endorsement) are likely to be predisposed to become job involved. On the other hand, situational factors such as job design, organizational and psychological climate, and management style all have important influences on employee job involvement. Job design factors appear to have a stronger influence on job involvement for individuals who have a stronger drive to satisfying higher-order psychological needs (i.e., higher-order need strength).

Profile of the Job-Involved Individual

Based on a systematic review of the voluminous research on job involvement, a profile of the personal characteristics of highly job-involved individuals emerges. In terms of personality traits, job-involved people tend to be high in both internal motivation and self-esteem and to subscribe to a work ethic consistent with the view that the experience of work has value as an end in itself. In terms of demographics, however, job involvement does not depend on age, gender, education, length of service to the organization, or salary.

Job-involved individuals find work meaningful and challenging, work at complex tasks employing a variety of skills, and see complete units of work through to their completion. They participate in the setting of performance standards and maintain positive relationships with supervisors who provide them with ample performance feedback. Beyond commitment to the immediate job, job-involved people are also strongly committed to work in general and career achievement and advancement.

People who are high in job involvement typically experience high job satisfaction, especially with the content of the work, which they find intrinsically satisfying. Their job satisfaction prevails even when their supervisor lacks consideration or is uncommunicative or autocratic. Job-involved individuals tend to have strong affective ties to the organization and, as a result, are less likely than others to consider leaving it.

In general, job involvement does not appear to entail systematic negative side effects, such as psychological, social, or physical maladies resulting from strong identification with one's job. Stress, anxiety, somatic health complaints, and work–family conflict do not appear to be systematically related to job involvement. On the other hand, job-involved individuals do not appear to be more satisfied with life in general than less job-involved individuals or especially likely to be highly involved in other activities outside of work.

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