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In trying to understand what makes work groups and teams effective, an important question for theory and practice is what keeps a group together, or what leads the members of a group to stay committed to the group? The term group cohesiveness (or cohesion) was coined by Leon Festinger and colleagues to refer to the social glue that binds group members together. Thus group cohesiveness refers to the resultant of all the forces acting on members to remain in the group or simply to group members' attraction to the group.

The concept of group cohesiveness has a wide appeal in research in applied psychology in such diverse areas as organizational behavior, social psychology, military psychology, sport psychology, educational psychology, and counseling. Much of this interest is inspired by the widely shared recognition that keeping groups together is important to the successful functioning of systems relying on group work. Aside from a concern with what leads group members to remain with a group, the interest in group cohesiveness is also inspired by the assumption that more cohesive groups function better, at least in part because members of more cohesive groups presumably are more willing to exert themselves on behalf of the group. Evidence for this proposition is mixed, however. To address this issue, Brian Mullen and Carolyn Copper (1994) integrated the results of many studies on the relationship between group cohesiveness and group performance. Their conclusion is that group cohesiveness may better be viewed as a construct with different aspect, and that the aspect of cohesiveness that has to do with group members' commitment to task performance and goal achievement is the most important in predicting group performance. Complementing these findings, more recent evidence suggests that whether group cohesiveness is conducive to group performance is contingent on the extent to which the group embraces high performance goals and norms. If not, high cohesiveness may in fact be associated with lower performance.

The Dimensionality of Group Cohesiveness

Group cohesiveness has always been at least implicitly associated with a greater willingness of group members to exert themselves on behalf of the group and therefore with increased group productivity and performance. Some issues complicate our understanding of the concept of group cohesiveness and its consequences, however.

A first issue is the measurement of group cohesiveness. The concept of group cohesiveness refers to the forces that bind individuals to the group or the attraction of group members to the group. The most common way to measure group cohesiveness, however, is to measure individual group members' attraction to other group members (i.e., rather than to the group). Interpersonal attraction may be an aspect of group cohesiveness, but it is not the only aspect of group cohesiveness and might not be the most important one. Indeed, the definition of group cohesiveness suggests that attraction to the group as a whole (i.e., rather than to individual members) is more central to the concept. Many studies of group cohesiveness may thus fail to capture important aspects of the concept.

A second issue follows from the first. Many researchers and practitioners alike tend to think of group cohesiveness as a one-dimensional construct, that is, a concept reflected in a single characteristic of the group. Theoretical considerations as well as a review of measurement practices suggest, however, that it may make more sense to think of group cohesiveness as a multidimensional construct—in other words, as a concept reflecting different aspects of the group. Interpersonal attraction between group members may be one of these aspects but not the only one. A second important aspect of group cohesiveness is cohesiveness as it flows from attraction to the group's goals and mission and commitment to the group's task. That is, group members may be attracted to the group because they value what the group is trying to achieve. A third aspect that may be important in the group's attraction on its members is the value to group members of being a member in the group, per se. Part of a group's attractiveness may flow from the group's prestige or from other factors that may render members proud of their membership in the group. As Mullen and Copper's (1994) review of the literature shows, these three aspects are represented in different studies of group cohesiveness, and the relationship between these different aspects is small enough to see them as separate aspects of group cohesiveness. Moreover, these different aspects are differently related to group performance.

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