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Organizational Democracy
Organizational democracy implies a form of organizational governance in which all people rule, not only managers or shareholders. The term democracy derives from the Greek word demokratia, assembled from demos (people) and kratein (to rule). Crucial in organizational democracy is the wholehearted involvement of employees. They need to share responsibilities throughout the organization, aligned with an appropriate incentive and reward structure for capital and labor. So the definition of corporate democracy is a system of democratic governance that at least includes shared residual claims by all members of the organization in combination with democratic decision-making rules and embedded in a supportive organizational structure. Note that this definition moves beyond the more limited version of corporate democratization as introduced in the corporate law of, particularly, many European countries. In this more limited manifestation, corporate democracy is reflected in, by and large, formal works councils or employee representatives on the nonexecutive board. Clearly, corporate democracies come in many different forms and shapes.
The example of the Dutch firm Breman illustrates how all the elements of corporate democracy can be integrated in an overarching model. The mediumsized Dutch engineering firm Breman Group established an innovative model of corporate democracy in the early 1970s. The model has been in place ever since. At entry, the Breman company received its name from its founder, who established a bicycle shop in 1925. In 1953, the firm sold electrical installations and started to focus on services for plumbing. The nationwide introduction of gas to Dutch households in 1966 enabled the firm to construct, deliver, and maintain gas-heating systems. By 1971, gross turnover of the Breman Group accounted for about US$6 million. Today, the company employs roughly 1,200 employees in 25 separate companies, accounting for approximately US$140 million gross turnover per year. Currently, the Breman Group's key products and services relate to construction, utilities, and maintenance.
Conceptual Overview
Three Characteristics
Shared residual claims, involving capital (shareholders) and labor (employees), reflect the first key element of corporate democracy. Fundamentally, this implies that financial capital is not placed above human capital. The organization's profits are equally distributed across employees (including managers) and owners according to codetermined allocation rules, and these profits can buffer the organization against nondemocratic aggression from outside parties. Hence, a democratic organization, or any of its business units, is not listed on a stock market. In Breman's case, all capital is allocated to a company-owned financial institute. The shareholders accept a fixed interest rate over their invested capital. Hence, shareholders are disconnected from the typical short horizon associated with shareholder value maximization, transforming them from disloyal share traders into committed share owners. In addition, profit sharing between shareholders and employees is done equally and annually. Half the profit is returned to the company's financial institute to finance new investments. The other half is allocated to the employees of the firm.
Democratic decision-making rules are the second key element. The organizational rules primarily aim to facilitate equal decision rights of all employees, not only managers, with regard to all the firm's policies. This element requires intensive intraorganizational communication. The scope of democratic decision making is crucial. Either directly or indirectly, employees have to be involved in operational and strategic decision-making processes. In Breman, each business unit operates an elaborate election procedure in which works councils function as employee-management linking pins. The works council appoints the management team of the business unit. The management team of each business unit is directly accountable to the employees of that business unit. Also, any decision on relevant issues needs equal approval by both the management team and the works council. This requirement safeguards equality of interests of employees and managers. The executive team of the holding company—which, again, is appointed by both employees and shareholders—initiates strategic proposals. All management teams and all works councils review all proposals independently and take a vote jointly.
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