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Pain is a universal experience. How pain is experienced and the clinical management that may be employed in its diagnosis and treatment are complex and multidimensional. When a patient presents with pain, the decision making of the clinician may be simple or complex, intuitive or analytical and is susceptible to multiple errors in assessment, investigation, and treatment. In this, pain is no different from any other area of medicine. Never theless, there are unique aspects of pain and its management that raise challenges to the quality of clinical decision making. Multiple medical, sociocultural, and religious values exist in all aspects of pain and its management. The heuristics of pain management are complex, and the possible cognitive dispositions to respond are ever present. Good clinical management requires a solid foundation in the science and practice of pain medicine, careful attention to detail, meticulous communication, and a vigilant awareness of potential biases.

The Multidimensional Nature of Pain

The International Association for the Study of Pain defines pain as “an unpleasant sensory and emotional experience associated with actual or potential tissue damage, or described in terms of such damage.” Pain is inherently subjective. Pain is experienced as a result of a highly complex interaction of physical, biochemical, physiological, cognitive, emotional, behavioral, and sociocultural factors. The brain integrates information from multiple sources to form the experience that is pain. That multiplicity of sources, both aggravating and ameliorating the final experience, makes clinical decision making in relation to pain challenging. The recognition of this complexity has led to the development of multidisciplinary pain teams and the broadening of pain management to include a range of nonpharmacological interventions.

The major aspects of pain are physical, psychological, and environmental. Thus, the experience of pain is a combination of local biochemical changes, sensory information from somatic and visual receptors, visual and other sensory information, intrinsic neural inhibitory inputs, phasic cognitive and emotional inputs (e.g., anxiety) and tonic cognitive and emotional inputs (memory and cultural experiences), and inputs from the body's stress regulation system.

The sociocultural dimension of pain includes demographic characteristics; ethnic background; and cultural, religious, and social factors that influence an individual patient's perceptions of and response to pain. The search for meaning in pain is universal.

The adequacy of the treatment of pain varies enormously around the world. The reasons for inadequacy of treatment include lack of or suboptimal training of clinicians in pain assessment and management, inadequate attention to pain as a symptom, the presence of very restrictive domestic opioid laws, infrastructure weaknesses preventing patients' access to analgesia, opiophobia of clinicians, and medical neglect. In response to this universal challenge, there has been a growing recognition that pain management is a basic human right that places clear obligations, through the international right to healthcare, on national governments. Other legal sources of this right emerge from statutory law, elder abuse law, and the law of medical negligence.

Heuristics and Pain

The spectrum of decision making in pain medicine lies along a continuum from simple to complex and is largely related to the level of uncertainty. That uncertainty may arise in all aspects of management, from the presenting history through to its treatment. In response to that uncertainty, clinicians employ a variety of conscious and unconscious tools from careful reasoning to intuition. One response to the irreducible element of uncertainty in clinical decision making is the use of heuristics. Heuristics are simple rules of thumb or judgments borne out of years of individual and collective experience. Generally, such heuristics are effective, but occasionally, they fail. Good decision making in pain management may be impeded by various cognitive biases or cognitive dispositions to respond.

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