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Motivational Contagion
Motivational contagion is the spread of motivation throughout a group, person by person. One can feel the spread of motivation on a team. Imagine that it was halftime and that a basketball team was down by three points. Individuals had been playing decently, scoring a number of points, but as a whole, the team just could not seem to get it together. The players had been herded into the locker room for the coach's halftime pep talk. One player recalls:
Our first game of the season was against a much larger, favored school. In the locker room … our coach spoke to us with confidence and told us that we could play with and beat this team, despite their superior record the year before and the preseason rankings. His belief in us made each of us believe in ourselves and we came out for battle. We jumped to an early lead, shocking both our opponents and their home fans … the coach again spoke to us with confidence … sensing that we could upset this team and set the tone for the season … we held strong and upset our heavily favored opponents (Morrell 2002, 1).
The coach's encouraging pep talk struck a chord with each player one by one, and his motivation spread throughout the group. However, this effect is not confined to sports teams, nor it is always in the positive direction. Groups can also experience a spread of negative motivation, leading to a different result:
[Each] year, [my orchestra] work[s] on a piece of large scope which is usually composed by our conductor. I know of few people who look forward to this rehearsal time, because we all know the conductor turns into an extremely disagreeable, easily angered person who is generally unpleasant to listen to … [he] gets extremely angry when people miss any of the rehearsals for his piece. Productivity during rehearsal goes down, as everyone talks with their neighbor about how annoyed they are with the conductor … and this combined with our aversion to his attitude creates a general apathy during rehearsal. It truly feels like no one wants to be there. The end result is a concert we all don't really look forward to, a less than enthusiastic attitude towards the piece we're playing, and in general ending the year on a bad note. I know of many people who in fact have quit the orchestra due to the end of year attitude of the conductor (Morrell 2002, 2).
What is this Phenomenon?
The spread of motivation throughout a group is influenced by both verbal and nonverbal cues that are continually transmitted through both verbal and nonverbal feedback. The feedback provides the group members with knowledge of their progress and contributes to the spread of motivation. Motivational contagion can be either positive or negative, and group leaders play an important factor in its perpetuation.
Contagions can be understood through a simplified analogy of “leading by example.” Research (Hatfield, Cacioppo, & Rapson, 1994) has shown that people mimic and synchronize their movements quickly and virtually automatically with the facial expressions, voices, postures, movements, and instrumental behaviors (e.g., blinking, yawning, moving, talking, and fidgeting) of others. Though continuous feedback, which provides the group members a constant knowledge of results, the group members are poised for a high level of internal work motivation. Either the group's leader (e.g., coach or conductor) or other group members (e.g., basketball player or violinist) can provide feedback through verbal comments or nonverbal gestures. Given the ideas of mimicry and continuous feedback, an individual's motivational experience can be affected moment to moment, and therefore one can “catch” the motivations of others. This is motivational contagion.
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