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Overview

The ability of public safety personnel to communicate in a timely, reliable, and secure manner via radio has always been a critical requirement for the mission operations of public safety and disaster response personnel at the local, state, federal, and tribal levels. Compounding that requirement, recent acts of domestic terrorism, civil disturbance, youth violence, and natural disasters requiring multiagency and multijurisdictional public safety response have dramatically underscored the need for public safety officials to better communicate in order to coordinate their efforts at the scene of an incident—not just within agencies, but across jurisdictional and functional lines. This communications capacity, essential to the protection of lives and property, is known as interoperability.

Interoperability is formally defined as communications links that permit persons from two or more different agencies to interact with one another and to exchange information according to a prescribed method in order to achieve predictable results. In simple terms, it is the ability of public safety officials to communicate across different wireless systems on demand and in real time.

Current Environment and Background

Although significant progress has been made in advancing public safety communications interoperability nationwide since the 1990s—particularly in the wake of the events of September 11, 2001, which elevated the issue to a national priority—most states and local jurisdictions, and the federal government, continue to face significant challenges to achieving seamless wireless communications.

Specific barriers to achieving interoperability include aging infrastructure, lack of interjurisdictional cooperation, funding constraints, insufficient spectrum and spectrum inefficiency, disparate technologies due to a lack of standards, and security issues.

Aging Infrastructure

Much of the nation's public safety wireless infrastructure is antiquated—with most systems more than 15 years old, and many 20 to 25 years old. The maximum optimal life cycle for much of this equipment is 8 years, meaning public safety agencies rely on wireless networks that are two or three generations behind technologically. Furthermore, many wireless networks were developed incrementally over the years, in part because of funding constraints, and their expansion often lags behind demographic shifts or other development changes. The net effect of these conditions is less-than-optimal network design, poor coverage, and dead spots within and between jurisdictions.

Lack of Coordination and Partnerships

The lack of coordination and partnerships among government leaders and public safety officials in planning for and implementing public safety land mobile radio (LMR) systems has created a challenge that is, in many cases, as significant as the technological barriers to interoperability. In fact, findings from an analysis of fire and emergency medical services communications interoperability indicate a significant need for coordinated approaches, relationship building, and information sharing—all critical to solving key interoperability issues such as spectrum sharing, funding, standards development, and systems security.

Several important issues have emerged as challenges to successful coordination and partnership activities. These issues include “turf issues” associated with the management and control of radio systems, the lack of a shared priority for interoperability, and limited sharing of interoperability solutions within the public safety community.

Jurisdictional boundaries often create artificial barriers that hinder cooperation and collaboration in situations in which achieving interoperability is necessary. One such barrier relates to the management and control of wireless systems. Historically, individual communications managers and technical radio specialists were solely responsible for providing communications for their respective agencies, resulting in the development of stand-alone systems that served the mission of a single agency or jurisdiction at the expense of cost efficiencies and interoperability. In addition, the importance of, and need for, interoperability is not sufficiently understood by decision makers or the organizations that influence those decision makers. Finally, information sharing and best practices regarding interoperability are not established or available at all levels of government. Improving communications interoperability requires a willingness to collaborate, despite jurisdictional boundaries or political barriers.

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