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Conciliation is a form of dispute resolution in which the third party, a conciliator or a pair of conciliators, intervenes to help disputing parties reconcile or settle their differences. It is similar to mediation in that it relies on an informal process and the parties' willingness to compromise. However, in contrast to mediation, which increasingly utilizes the assistance of specialized independent dispute resolution services in Anglo-American countries and Western Europe, any member of society can perform conciliation, such as a neighbor, a family member, and so on. It also differs from arbitration in that it does not impose a resolution on the parties, but achieves its results by compromise and agreement.

Conciliation has the purpose of bringing about more harmonious relationships between parties, who try, with the assistance of a conciliator, to work out the terms of a contract in which each party gives to the other something it considers less valuable in exchange for receiving something more valuable. In this way, conciliation can be reciprocally advantageous. Conciliation is typically tried “in a relationship of heavy interdependence exerting a strong pressure to reach an agreement” (Fuller 1971: 308).

The procedure for conciliation usually has much less structure than that applied in other dispute resolution processes. Both parties to a dispute may initiate it by agreeing to the intervention of a third party; or one party may start it by contacting a neutral third party who, in turn, contacts the other party to the dispute to request or require that party's participation in the conciliation process. Persons may use conciliation not only to reconcile a relationship but also to terminate it. As Fuller stated, conciliation is “all process and no structure” (1971: 307).

Conciliation in Historical and Comparative Context

Although specific forms of conciliation have varied throughout history, conciliation as an informal way of handling disputes seems to have been widely used in premodern as well as modern societies. For instance, in seventeenth-century England, neighbors or people with influence and power in a village or the church conciliated civil disputes and petty crimes among local people. Takeyoshi Kawashima wrote that in Japan, conciliation was commonly used to settle disputes well into the twentieth century. Similarly, in twentieth-century rural Germany, villagers continued to turn to other members of their communities to conciliate disputes.

Conciliation is usually accomplished in one of two typical ways: as an extrajudicial form of dispute resolution or as a part of the judicial process. In the United States, for instance, people often used conciliation in the Puritan colonies as an extrajudicial means of individual dispute resolution. However, with economic growth, courts and lawyers took over dispute resolution. Only among immigrant minority groups, who brought conciliation practices from their home countries, did conciliation survive. Prior to the 1970s, conciliation did not constitute a significant form of extrajudicial dispute resolution. Then, in the early 1970s, Richard Danzig proposed the concept of “a community moot” to conciliate “disputants or reintegrate deviants into society.” By abandoning the adjudication model, he expected a moot to effectively handle family disputes, juvenile delinquencies, and civil disputes among and affecting community members (1973: 41–45). Within a decade, about two hundred community moots, known as “neighborhood justice centers,” were set up throughout communities in the United States. People also increasingly used conciliation in the early 1980s for family disputes, particularly divorce-related problems. Nevertheless, starting in the 1970s, mediation, with specialized practitioners, rapidly replaced conciliation.

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