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While newspaper readership had been steadily declining since the early 1980s, the decline accelerated with the advent of the commercial Internet into mainstream American in 1995. Journalism organizations noted that a growing segment of their audience turned to the web for news and information. By 2005, both established news organizations and independent journalists began using new digital techniques to create multimedia and interactive storytelling in an attempt to draw and engage audiences.

The earliest form of journalism on the Internet, beginning around 1994, simply took newspaper text and posted it to an Internet page. Many web producers at news organizations derided this early form of Internet journalism as “shovelware” in reference to the act of shoveling the content from one medium to another. Two major parallel developments in consumer electronics and software programming spurred new forms of reporting and displaying news online. Until 1999, what could be presented online was dictated by slow connection speeds, commonly known as dial-up, at which most people accessed the web. As connection speeds increased with the advent of cable and digital subscriber line (DSL) broadband modems, news on the Internet moved from text-based display to incorporate photographs, and eventually audio and video.

Also prompting change was the rapid decline in the price and size of digital tools, like video and still cameras, recorders, and computers. This put tools that were formerly the purview of professionals into the hands of what Jay Rosen, a journalism professor at New York University, called “the people formerly known as the audience.” By around 2000, development of web-based applications (software that runs over the Internet rather on a hard drive of a computer), made it easier for nontechnologists to publish online. These new digital tools and the ability to create publications online at little cost, led to a paradigm shift in journalism.

Web Publishing: Blogs and Wikis

While anyone with an understanding of HTML (Hypertext Markup Language) could design and create webpages, the process was laborious and complex, and any changes had to be made manually. Many could not afford to purchase or develop the expensive content management systems that large news organizations used to update their webpages. By 2002, however, several applications emerged that allowed people to manage webpages easily and at little or no cost. Their original use was to allow people to write journal entries on webpages—sites that soon were called weblogs, or blogs. By 2007, there were more than 80 million active blogs worldwide. The variety of content on blogs continues to proliferate, with people writing about their daily lives, their favorite books or about their political views. Blogging's biggest impact, however, is that it provides a simple, yet powerful publishing platform that allows readers to post comments, thereby generating a conversation.

Since 2004, an increasing number of newspapers and television station websites and Internet-only news organizations have created blogs to supplement their online content and allow their audience to comment on the news and features published on the site. This form of discussion is considered by journalism organization as a critical element in engaging and holding an audience on a site. It also creates a sense of community, bringing readers back repeatedly through the day to view what other readers are writing about particular news stories. In other words, it creates “stickiness,” with readers staying on a particular news site for longer periods or returning often.

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