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An expert interview is a semistandardized interview by one or more interviewers with a person identified as a so-called expert and serves to generate data in a research context. This raises the following questions: What constitutes an expert? Why are experts of such particular interest in a social and/or political scientific research setting? The answer lies primarily in the knowledge that they have acquired in the course of their (professional) activities. Experts not only have (a) specialist professional or technical knowledge and (b) knowledge of organizational procedures and processes, but they also have (c) interpretative and background knowledge (“know-how” and “know-why”) in their particular field. Such professional/technical knowledge and process knowledge are generally explicit knowledge, which experts can usually communicate in a systematic and deliberate manner. Interpretive and background knowledge is predominantly tacit and draws on the relevant individual experiences, organizational social practices, or collective interpretive patterns encountered by an expert in professional practice. People with this kind of broad knowledge are usually to be found on the middle and upper—occasionally also on the lower—levels of the organizational hierarchy. Given their position in the organizational and functional context, experts often have at least a partial chance of putting their knowledge and action to practical use, that is, accomplishing their own interests and ideas and, thus, making a decisive contribution to what goes on both inside and outside the organization. This ability to assert themselves and shape events is generally linked to their position and permits experts to speak as a representative of an organization and be recognized as such. In this entry, the history, use, and specific problems of expert interviews are discussed in greater detail.

The History of Expert Interviews

Expert interviews were first encountered primarily in German-speaking countries, where they have been used increasingly in social, economic, and political science research since the 1980s. However, it was not until the early 1990s that they slowly began to establish and distinguish themselves as a specific qualitative social research method. In the meantime, a number of books have been published on the methodology and methods of interviewing experts, and most pertinent, newer German-language books on qualitative research methods now also include expert interviews. The situation is quite different in their English-language counterparts, where—unlike interviews with the elite—expert interviews are rarely mentioned. In fact, there are many similarities between these two interview forms, from the sampling and difficulties of gaining access to the field through to the actual specifics of the interview process. However, the key difference lies in their target groups: the elite are the powerful, top echelon of a society. Indeed, the label “elite” is ascribed to a person or group/class of persons with high social, educational, and economic status and, thus, the power to make (or at least the possibility of making) a significant impact on society. From a sociology of knowledge perspective, the elite can also be seen as experts with expert knowledge, but more precisely as experts who have particular power. In essence, they are top company executives and members of corporate supervisory bodies, senior civil servants, or high-ranking government officials. The actual person who will be able to provide the best information for a particular research topic, the type of knowledge sought, and the position of the interviewees in their hierarchy will ultimately always depend on the specific research context.

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