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In the classic film Casablanca, the saloon owner delivers a famous line: “Louis, I think this is the beginning of a beautiful friendship.” This entry addresses questions surrounding the beginnings of friendships. How do people “make” friends? What is the process by which an acquaintanceship is transformed into a friendship? Research reveals that friendship formation is a complex process in which a number of factors must converge. First, the environment must bring two people into contact with one another. Second, the situation must be “right” for a friendship to develop. For example, both people must be at a point in life where they have the time and resources to devote to a new friendship. The qualities that people possess also play a role in friendship formation; individual factors such as attractiveness and social skills matter. Finally, friendship is ultimately a dyadic process. In other words, it takes two to form a friendship. As will be seen, friendships are more likely to form when the two people share important similarities, when liking is mutual, and when self-disclosures are reciprocated.

The Environment

For a friendship to develop, two people must be brought into contact with one another. The role of physical proximity in friendship formation is well documented. For example, in a classic study, married students living in a student housing complex were asked to name the three people in the complex with whom they socialized most. Two thirds of the people named lived in the same building, and two thirds of these people lived on the same floor. Other studies have shown that people are likely to form friendships with those who live nearby (i.e., residential proximity). Proximity effects also have been shown in the workplace, in college dormitories, and in classrooms.

What is it about neighborhood, workplace, and school settings that promotes friendship formation? The short answer is that these settings provide opportunities for contact. The greater the amount of contact between two people, the greater the likelihood that they will become friends. However, physical proximity is becoming less important than it was in the past. Many people are now relying on the Internet as a venue for meeting potential friends. Thus, it is possible that in the future, environmental factors will be less crucial for friendship formation, although the people with whom we rub shoulders on a day-to-day basis will probably continue to be candidates for friendship formation.

The Situation

A number of “chance” factors influence whether or not friendships develop. One such factor is whether the two individuals will have opportunities for ongoing interactions and whether they will be able to interact on frequent basis. Importantly, both people also must be “available” for this kind of relationship.

Opportunities for Interaction

When two people meet each other, they usually know whether this is likely to be a one-time occurrence (e.g., chatting with a fellow passenger on an airplane) or whether their interactions will be ongoing (e.g., chatting with a new coworker). We are more likely to pursue a friendship with a person when we believe that there will be future opportunities to interact with him or her. This was demonstrated in a classic study in which research participants watched a videotape of three people having a discussion. Some participants were led to believe that they would not be meeting anyone on the videotape; others were told that they would have a one-time meeting with one of the people on the videotape; still others were told that they would be meeting with one of the people during the next 5-week. Those who expected to meet during a five-week period rated the person in the videotape the most positively, followed by those who expected a one-time meeting. Those who did not expect to meet at all provided the least positive ratings. Other studies have shown that when we expect to interact with someone over an extended period, we tend to emphasize the positives and downplay the negatives so that our future interactions with the person will be smooth and enjoyable.

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