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Participatory design (PD) is an attitude about a force for change in the creation and management of environments for people. Its strength lies in being a movement that cuts across traditional professional boundaries and cultures. Its roots lie in the ideals of a participatory democracy where collective decision making is highly decentralized throughout all sectors of society, so all individuals learn participatory skills and can effectively participate in various ways in the making of all decisions that affect them. Increasingly, complex decision-making processes require a more informed citizenry that has considered the evidence on the issue, discussed potential decision options, and arrived at a mutually agreed-upon decision. Participatory design practitioners continually debate the need for new and improved approaches that emphasize the interaction between decision makers and the public.

Today, participatory design processes are being applied to urban design, planning, and geography as well as to the fields of industrial and information technology. Research findings suggest that positive outcomes are associated with solutions being informed by users’ tacit knowledge. More recently, another factor has been suggested as being partly responsible for favorable participatory design outcomes, which is described as collective intelligence. Tom Atlee describes collective intelligence (CI) as a shared insight that comes about through the process of group interaction, particularly where the outcome is more insightful and powerful than the sum of individual perspectives. When people align their individual intelligences in shared undertakings, instead of using their intelligence to undermine each other in pursuit of individual status, they are much more able to generate collective intelligence. Collective intelligence has been suggested as being partly responsible for favorable participatory design outcomes.

Participatory Democracy

The essence of democracy itself is now widely taken to be deliberation, as opposed to voting, interest aggregation, constitutional rights, or even self-government. The deliberative turn represents a renewed concern with the authenticity of democracy, which is engaged in by competent citizens. To increase the effectiveness of our democracy, Tom Atlee advances the idea of citizen deliberative councils (CDC), which are small face-to-face groups of diverse citizens that convene for short periods of time to consider some public concern. Deliberation is a form of dialogue with the intention of producing decisions, policies, recommendations, or collective action. Deliberation involves a careful consideration of an issue, examining the facts, viewpoints, and consequences related to it. Unlike an open participatory forum, a CDC is an organized group of people selected such that their collective diversity reflects the diversity of the larger population from which they were drawn. Unlike public hearings, which are often aimed at airing views, citizen deliberative councils are small, usually between 10 and 50 people, and generate a specific product such as a recommendation, which would generate further community dialogue. Specific methods using a deliberative approach include citizens’ juries, planning cells, deliberative polling, consensus conferences, and citizens’ panels. Individual methods may differ with respect to participant selection, the number of participants, the type of input obtained, or the number of meetings. Common to all, however, is the deliberative component whereby participants are provided with information about the issue being considered and encouraged to discuss and challenge the information and consider each others’ views before making a final decision or recommendation for action.

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