Entry
Reader's guide
Entries A-Z
Subject index
Contributors
Alexander, Greg R., PhD
University of Alabama at Birmingham
Allen, Tammy D., PhD
University of South Florida
Alvarez, Benito A., MD, MBA
Cleveland, OH
Anderson, Frederick A., MD
University of Massachusetts Medical School
Askew, Jerry W., PhD
St. Mary's Health System, Knoxville, TN
Atchley, E. Kate, PhD
University of Tennessee
Austin, Charles J., JD
Hilton Head Island, SC
Behn, Bruce, PhD
University of Tennessee
Biancaniello, Thomas M., MD
University Hospital, State University of New York at Stony Brook
Blake, Gregory H., MD
UT Medical Center & Graduate School of Medicine, Knoxville, TN
Burgess, Jennifer R.D., PhD
Bradley University
Burgess, Jerry, MBA
HealthCare 21 Business Coalition, Knoxville, TN
Burgiss, Samuel G., PhD
University of Tennessee
Burns, Lawton Robert
Burke, Ronald, PhD
York University
Burkhardt, Jeffrey H., PhD
University of Alabama at Birmingham
Burns, Lawton R., PhD
University of Pennsylvania
Capper, Stuart A., PhD
Tulane University
Chesney, Alan P., PhD
University of Tennessee
Christoph, Richard T., PhD
Dakota State University
Cimino, Linda M., MS, RN
State University of New York at Stony Brook
Clark, Don P., PhD
University of Tennessee
Clarke, Richard, CPA
Westchester, IL
Clemens, Bruce W., PhD
James Madison University
Cole, Michael S., PhD
Auburn University
Colovos, Nick, MD
Allegheny General Hospital
Culbertson, Richard A., MD
Tulane University Medical Center
Daley, Brian J., MD
University of Tennessee Medical Center at Knoxville
Daves, Phillip R., PhD
University of Tennessee
Day, Doreen T., MS, RN
State University of New York at Stony Brook
Dean, Peter J., PhD
University of Pennsylvania
DiMartino, Theresa, JD
New York, NY
Duncan, W. Jack, PhD
University of Alabama at Birmingham
Elenkov, Detelin, PhD
University of Tennessee
Ellis, Randall P., PhD
Boston University
Falaschetti, Dino, PhD
Montana State University
Feild, Hubert S., PhD
Auburn University College of Business
Fell, Daniel, MBA
DDN Group, Chattanooga, TN
Ferrara, Kathleen, MS, RN
Stony Brook University Hospital, Stony Brook, NY
Fisher, Bruce D., JD
University of Tennessee
Flynn, Barbara, PhD
Wake Forest University
Ford, Eric W., PhD
Pennsylvania State University
Gandhi, Ramesh K., MD, MBA
Digestive Specialists, Dayton, OH
Gardial, Sarah, PhD
University of Tennessee
Garrison, Christopher J., MD, MBA
Baylor University
Getzen, Thomas E., PhD
Temple University
Ginter, Peter M., PhD
University of Alabama at Birmingham
Glascoff, David W., PhD
Western State College of Colorado
Gniatczyk, Laura, PhD
ArvinMeritor-Human Resources
Gossage, David L., MD, MBA
The Allergy, Asthma & Sinus Center, Knoxville, TN
Grabowski, David C., PhD
University of Alabama at Birmingham
Griffin, Patti Elaine, PhD
Lipscomb University
Grigsby, David W., PhD
Clemson University
Grossman, Michael, PhD
National Bureau of Economic Research
Gutman, Arthur, PhD
Florida Institute of Technology
Haley, George T., PhD
University of New Haven
Haley, Usha C. V., PhD
University of New Haven
Hankins, Charles T., MD, MBA
Baylor University
Helland, Katherine R., PhD student
University of Tennessee at Knoxville
Henderson, Barry, MD, MBA
Atlanta, GA
Ho, Vivian, PhD
University of Alabama at Birmingham
Hochron, Stuart, MD, JD
Family Medical Center, Woodbridge, NJ
Houser, Frank, MD, HCA
Nashville, TN
Hughes, Harry N., CPA
University of Tennessee
Hughes, Julia A., PhD
Tulane University
Ippolito, Anthony J., MD
State University of NY at Stony Brook
Jirak, George V., MD, MBA
Wheeling, WV
Judge, William Q., PhD
University of Tennessee
Kaluzny, Arnold D., PhD
University of North Carolina at Chapel Hill
Kaplan, Robert S., PhD
Harvard University
Karakaya, Fahri, PhD
University of Massachusetts—Dartmouth
Erica L. Katz
Katz, Robert I., MD
State University of New York at Stony Brook
Kaufman, Darren S., PhD
State University of NY at Stony Brook
Khouqeer, Fareed A., MD, MBA
King Faisal Specialist Hospital and Research Centre—Jeddah, Saudi Arabia
Kotler, Philip, PhD
Northwestern University
Kucera, Edna Lee, MS, RN
State University of New York at Stony Brook Hospital
Kurz, Richard S., PhD
St. Louis University
Ladd, Robert T., PhD
University of Tennessee
LaForge, R. Lawrence, PhD
Clemson University
LaFrance, Kevin G., MD
Baylor University
Leap, Terry, PhD
Clemson University
Lee, Nancy R., PhD
Social Marketing Service, Inc., Mercer Island, WA
Lee, Shoou-Yih Daniel, PhD
University of North Carolina—Chapel Hill
Leigh, James H., Jr., MD, MBA
Atlanta, GA
León, Ramón V., PhD
University of Tennessee
Levick, Donald, MD, MBA
Allentown, PA
Liao, Jack S.L., MD, MBA
Atlanta, GA
Lighter, Donald E., MD, MBA
University of Tennessee
Lyle, Linda, PhD
University of Tennessee
MacStravic, Scott R., PhD
University of Colorado
Malvey, Donna M., PhD
University of Central Florida—Brevard Campus
Mariotti, John L., MB
The Enterprise Group, Knoxville, TN
Marks, Michael R., MD, MBA
Norwalk, CT
Massingale, Cheryl S., JD
Knoxville, TN
Matuk, Judy, MS
State University of New York at Stony Brook
McDermott, Michael E., PhD
Hofstra University
McKinney, Anne M., JD
Knoxville, TN
McLaughlin, Curtis P., DBA
University of North Carolina at Chapel Hill
Menachemi, Nir, PhD
University of Alabama at Birmingham
Mennemeyer, Stephen T., PhD
University of Alabama at Birmingham
Mentzer, John T., PhD
University of Tennessee
Meyers, James F., MD
US Army—Baylor University Program in Health Administration
Michael, Max III, PhD
University of Alabama at Birmingham
Mirvis, David M., MD
University of Tennessee Medical Center, Memphis
Mock, Curtis Alec, MD, MBA
Memorial Hospital of Rhode Island
Moller, Daryn H., MD
State University of New York at Stony Brook
Montalvo, Raúl F., MD, MBA
Ponce, Puerto Rico
Moon, Mark A., PhD
University of Tennessee
Moore, Terry, MBA
The Xtend Group Inc., Knoxville, TN
Morrisey, Michael A., PhD
University of Alabama at Birmingham
Mulkey, Shonna L., MD
US Army—Baylor University
Nabrit-Stephens, Barbara A., MD, MBA
Blue Cross-Blue Shield, Philadelphia, PA
Nader, Francois, MD, MBA
Aventis, Morristown, NJ
Nelson, Leonard J. III, PhD
Samford University
Ann Nevius
Balanced Scorecard Collaborative, Lincoln, MA
Ng, Bernard T., MD, MBA
State University of New York at Albany
Nicola, Ray M., MD
Centers for Disease Control, Seattle, WA
Noon, Charles E., PhD
University of Tennessee
Nuñez, Jr., Miguel A., MD, MBA
Green Cross Health Systems Inc., Miami, FL
Oetjen, Dawn M., PhD
University of Central Florida
Okolo, Ken Oranefo, MD
Tennessee Department of Finance and Administration, Nashville
Payne, Terry L., PhD
Oak Ridge National Laboratory, Oak Ridge, TN
Parsons, Steve
Washington University
Peat, Jillian A., PhD student
University of Tennessee
Pedigo, Thurman L. Sr., MD, MBA
Vanderbilt University
Pershing, Edward, CPA
Pershing, Yoakley & Associates, Knoxville, TN
Petersen, Donna J., PhD
University of Alabama at Birmingham
Pirkle, Kipling M., PhD
Washington and Lee University
Porterfield, Rebecca Irene, PhD
University of North Carolina—Wilmington
Poteet, Mark L., PhD
Organizational Research & Solutions, Inc., Tampa, FL
Preston, Gregory, MD, MBA
Keystone Mercy Health Plan, Philadelphia
Quay, Steven C., MD, PhD
Nastech Pharmaceutical Company, Hauppauge, NY
Raju, Ramanathan, MD, MBA
Coney Island Hospital, New York, NY
Ray, Amy W., PhD
Bentley College
Reizenstein, Richard C., PhD
University of Tennessee
Richardson, Woodrow D., PhD
Ball State University
Richter, Jennifer L., JD
University of Tennessee
Robertson, Kenneth R., MD, MBA
Memphis Children's Clinic, Memphis, TN
Robin, Richard A., DO, MBA, MPH
East Greenwich, RI
Rossiter, Louis F., PhD
Virginia Commonwealth University
Rotarius, Timothy, PhD
University of Central Florida
Samuelson, Carole W., PhD
University of Alabama at Birmingham
Schmidhammer, James L., PhD
University of Tennessee
Schumann, David W., PhD
University of Tennessee
Seat, Elaine, PhD
University of Tennessee
Senlet, Pinar, MD, MBA, MPH
US Agency for International Development, Ankara, Turkey
Sileno, Anthony, PhD
Nastech Pharmaceutical Company Inc., Hauppauge, NY
Slovensky, Donna J., PhD
University of Alabama at Birmingham
Smith, Elizabeth M., PhD student
University of Tennessee at Knoxville
Spencer, Barbara, PhD
Mississippi State University
Srinivasan, M. M., PhD
University of Tennessee
Srivastava, Alok, PhD
Georgia State University
St. John, Caron H., PhD
Clemson University
Stahl, Michael J., PhD
University of Tennessee
Steiner, Kenneth D., MD, MBA
Family Medical Center, P.C., Woodbridge, NJ
Stover, Thomas L., MD, MBA
Akron General Medical Center, Akron, OH
Stretton, Jean, MD, MBA
Philadelphia, PA
Stuart, C. Bevan, MD, MBA
Riverside Community Hospital, Riverside, CA
Sundstrom, Eric D., PhD
University of Tennessee
Swayne, Linda E., PhD
University of North Carolina, Charlotte
Sym, Donna, PharmD
State University of New York at Stonybook
Totten, Jeffrey W., PhD
Southeastern Louisiana University
Trekell, Melissa, MD, MBA
Tennessee Breast Center, Maryville, TN
Van Matre, Joseph G., PhD
University of Alabama at Birmingham
Vitkun, Stephen A., MD, PhD, MBA
State University of New York at Stony Brook
Weiner, Bryan J., PhD
University of North Carolina at Chapel Hill
Williams, David R., PhD
University of Alabama at Birmingham
Young, Carlton C., PhD
University of Alabama at Birmingham
Younggren, Bradley N., MD
Ft Lewis, WA
Zink, Donald L., JD
Evergreen, CO
- Accounting and Activity-Based Costing
- Accrual Based Accounting
- Accumulated Depreciation
- Activity Based Costing (ABC)
- Annual Percentage Rate
- Assets
- Average Collection Period
- Bad Debt Loss
- Balance Sheet
- Billing
- Book Value
- Breakeven Analysis
- Business Valuation
- Capital Asset Pricing Model
- Carve-outs
- Cash Basis of Accounting
- Compensating Differentials
- Compensation Systems
- Compound Growth Rate
- Contractual Adjustments
- Cost of Capital
- Cost-Based Reimbursement
- Credit Rating
- Days Cash on Hand
- Debt Service Coverage
- Deductible
- Depreciation
- Discounted Cash Flows
- Dividends
- Employee Compensation
- Equity
- Executive Compensation
- Factoring of Accounts Receivable
- Financial Performance Indicators (FPIs)
- Financial Statement
- Fixed Costs
- Fund Balance
- Generally Accepted Accounting Procedures
- Goodwill
- Income Statement
- Liability
- Line of Credit
- Net Present Value
- Net Working Capital
- Noncash Expense
- Operating Cash Flow
- Per Diem Payments
- Profits
- Ratio Analysis
- Return on Assets (ROA)
- Return on Owner's Equity
- Statement of Changes in Net Assets
- Throughput Accounting (TA)
- Time Value of Money
- Worker's Compensation Insurance
- Economics
- Aging Society
- Capacity and Capacity Utilization
- Comparative Statics
- Competitive Bidding
- Competitive Equilibrium
- Consumer Price Index (CPI)
- Cost Shifting
- Cost-Benefit Analysis (CBA)
- Demand
- Diffusion of Innovation
- Economic Order Quantity (EOQ)
- Economies of Scale
- Elasticity of Demand
- Full Price of Medical Care
- Gross Domestic Product
- Health Care
- Health Care as Luxury Goods
- Health Insurance
- Health Production Functions
- Labor Markets
- Monopoly
- Monopsony
- National Health Expenditures (NHEs)
- Opportunity Cost
- Phillips Curve
- Price Discrimination
- Price Sensitivity in Health Care Insurance
- Price Sensitivity in Health Care Services
- Production Possibilities Curve
- Productivity
- Public Goods
- Public Sector
- Rationing
- Self-Insurance
- Spending on Health Care
- Technology Assessment
- Technology Change
- Finance
- Activity-Based Costing (ABC)
- Annual Percentage Rate
- Asset
- Average Collection Period
- Bad Debt Loss
- Balance Sheet
- Balanced Scorecard
- Book Value
- Business Valuation
- Capital Asset Pricing Model
- Cash Basis of Accounting
- Compensation Systems
- Compound Growth Rate
- Consumer Price Index (CPI)
- Contractual Adjustment
- Cost of Capital
- Cost-Based Reimbursement
- Cost-Benefit Analysis (CBA)
- Credit Rating
- Days Cash on Hand
- Debt Service Coverage
- Deductible
- Depreciation
- Discounted Cash Flows
- Dividends
- Employee Compensation
- Equity
- Executive Compensation
- Expected Rate of Return
- Factoring of Accounts Receivable
- Fee-for-Service (FFS) Payment
- Financial Performance Indicators (FPIs)
- Financial Statement
- Fixed Costs
- Full Price of Medical Care
- Fund Balance
- Generally Accepted Accounting Procedures
- Goodwill
- Healthcare Financial Management Association (HFMA)
- Income Statement
- Initial Public Offering (IPO)
- Internal Rate of Return
- Investments
- Liability
- Line of Credit
- Long-Term Investments
- Net Present Value
- Net Working Capital
- Noncash Expense
- Operating Cash Flow
- Opportunity Cost
- Per Member Per Month (PMPM)
- Philanthropy in Health Care
- Profit Sharing
- Profits
- Prospective Payment System (PPS)
- Rate of Return
- Ratio Analysis
- Return on Assets
- Return on Owner's Equity
- Risk Adjustment
- Risk Selection
- Statement of Changes in Net Assets
- Time Value of Money
- Venture Capital Investment
- Workers' Compensation Insurance
- Health Policy
- Access
- Autonomous Health Care Plan/Structure
- Bed Occupancy
- Bioterrorism
- Case Mix
- Case Rate Reimbursement
- Chronic Disease
- Clinical Practice Guidelines/Pathways
- Community Health
- Community Health Status Indicators
- Competitive Bidding
- Continuity of Care
- Disenrollment
- Electrocardiogram (EKG or ECG)
- Emergency Room
- Enrollee
- Enrollment
- Entitlement Programs
- Environmental Health Science
- Episodes of Care and Disease
- Evidence-Based Medicine (EBM)
- Family-Oriented Care
- Feasibility Study
- Genomics
- Global Blood Safety Project
- Graduate Medical Education (GME)
- Health
- Health Care
- Health Care as Luxury Goods
- Health Care Provider
- Health Care Reform
- Health Care Services
- Health Care Utilization
- Health Insurance
- Health Officer and Health Commissioner
- Health Policy
- Health Status Indicators
- Healthy People 2010
- Hippocratic Oath
- Home Health Care
- Home Health Care Agencies
- Hospice
- Indigent Health Care
- Infant Mortality
- Inpatient Services
- Long-Term Care
- Mandated Coverage
- Maternal and Child Health (MCH)
- Medicaid
- Medical Appropriateness of Care
- Medical Savings Accounts (MSAs)
- Mobile Health Units
- Morbidity
- Mortality
- Neonatal Care
- Outcomes Research
- Philanthropy in Health Care
- Price Control in Pharmaceutical Industry
- Price Discrimination
- Primary Care
- Privilege
- Public Health
- Public Health Core Disciplines
- Referral
- Rehabilitation
- Release
- Residency Programs
- Risk Adjustment
- Risk Selection
- Safety-Net Providers
- Self-Insurance
- Self-Referral
- Subacute Care
- Tertiary Care
- Trauma
- U. S. Departmenf of Health and Human Services (DHHS)
- U. S. Health Care System
- Underserved Populations
- Uninsured Patients
- Human Resources
- Academic Degrees
- Affirmative Action in Employment
- Aging Society
- Benefit Package
- Collective Bargaining
- Compressed Workweeks
- Conflict Management
- Employee Absenteeism
- Employee Assistance Program (EAP)
- Employee Health
- Employee Orientation Programs
- Employee Recruitment
- Employee Stock Ownership Plan (ESOP)
- Employee Turnover
- Employment Interview
- Employment References
- Empowerment (Delegation of Authority)
- Equal Pay Act
- Flextime
- Full-Time Equivalent Employee
- Group Norms
- Group Performance
- Group Think
- Healthy People 2010
- Human Resource Planning
- Human Resources
- Improving Employee Productivity
- Incentive Pay
- Job Analysis
- Job Design
- Job Satisfaction
- Labor Markets
- Labor Unions
- Leaderless Group Discussion
- Leadership
- Management Development
- Measuring Training Outcomes
- Mentoring
- Negotiation
- Organizational Behavior Management
- Organizational Communication
- Organizational Performance and Work Design
- Performance Appraisal
- Performance Management
- Performance Rating Errors
- Physician Extender
- Power
- Profit Sharing
- Progressive Discipline System
- Psychological Contracts
- Succession Planning
- Task Forces
- Team Building
- Team-Based Compensation
- Team-Based Organization
- Teamwork
- Telecommuting
- U. S. Department of Labor (DOL)
- Information Technology
- Database
- E-Health
- Electronic Claims
- Electronic Commerce
- Electronic Data Interchange (EDI)
- Electronic Medical Record
- Encryption
- Hacker
- Health Information Portability & Accountability Act (HIPAA)
- Health Information Systems
- Health Plan and Employer Data and Info Set (HEDIS)
- Information Technology
- Networks
- Positron Emission Tomography (PET)
- Strategic Issue Diagnosis (SID)
- Telecommuting
- Telemedicine
- Virtual Private Network (VPN)
- Institutions and Organizations
- Academic Medical Center
- Administrative Service Only (ASO)
- American Board of Medical Specialties
- American Board of Preventive Medicine
- American College of Healthcare Execs (ACHE)
- American Dental Association (ADA)
- American Hospital Association (AHA)
- American Medical Association (AMA)
- American Nurses Association (ANA)
- American Public Health Association (APHA)
- American Red Cross (ARC)
- Birthing Centers
- Blue Cross and Blue Shield (BCBS)
- Boards of Directors
- Boards of Health
- Bureau of Labor Statistics (BLS)
- Center For Medicare & Medicaid Srvices (CMS)
- Chief Medical Officer/Medical Director
- Community Health
- Community-Based Hospital
- Contract Research Organization (CRO)
- Disproportionate Share Hospital (DSH)
- Equal Employment Opportunity Commission (EEOC)
- Exclusive Provider Organization (EPO)
- Food and Drug Administration (FDA)
- Genomics
- Health Insurance Purchasing Cooperative (HIPC)
- Health Maintenance Organizations (HMOs)
- Healthcare Financial Management Association (HFMA)
- Hospitals
- Institute of Medicine (IOM)
- Institutional Review Board (IRB)
- Integrated Delivery System
- Integrated Service Network (ISN)
- Intermediate Care Facility (ICF)
- Learning Organizations
- Limited Liability Company (LLC)
- Local Public Health Agencies (LPHAS)
- Managed Care Organizations (MCO)
- March of Dimes
- Medical Supply Organization (MSO)
- National Institutes of Health (NIH)
- National Labor Relations Board (NLRB)
- Not-for-Profit Organization
- Office For Human Research Protections (OHRP)
- Peer Review Organizations (PROs)
- Physician-Hospital Organizations (PHOs)
- Point-Of-Service Systems (POS)
- Preferred Provider Organizations (PPO)
- Professional Standards Review Orgs (PSRO)
- Provider
- Provider-Sponsored Organizations (PSO)
- Psychiatric Centers
- Public Hospital
- Residency Review Committee (RRC)
- Single-Specialty Group Practice
- Solo Practice
- Step-Down Facility
- Third-Party Administrators (TPA)
- U. S. Department of Health and Human Services (DHHS)
- U. S. Department of Labor (DOL)
- U.S. Agency for International Development (USAID)
- Visiting Nurses Association (VNA)
- World Health Organization (WHO)
- International Health Care Issues
- Legal and Regulatory Issues
- Qui Tam Actions
- Advance Health Care Directives
- Age Discrimination in Employment
- Aid To Families with Dependent Children (AFDC)
- Americans with Disabilities Act of 1990
- Assurance of Compliance (Federal Wide Assurance, FWA)
- Balanced Budget Act of 1997 (BBA)
- Civil Rights Acts of 1964 and 1991
- Claim
- Claims Management
- Code of Ethics
- Collective Bargaining
- Compliance
- Credentialing
- Durable Power of Attorney For Health Care (DPAHC)
- Employee Retirement Income Security Act (ERISA)
- Employee Rights
- Employee Selection and Hiring
- Employment Discrimination
- Employment Law
- Employment Testing and Evaluation
- Equal Pay Act
- Ethical Issues Faced by Managers
- Ethics Officer
- Excess Liability Coverage
- Executive Order 11246 on Affirmative Action
- Exposure
- Fair Employment and Public Policy
- Family and Medical Leave Act (FMLA)
- Federal Regulating Agencies
- Health Information Portability and Accountability Act (HIPAA)
- Immigration Reform and Control Act of 1986
- Incident
- Indemnification
- Individuals With Disabilities Education Act (IDEA)
- Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- Judgment
- Kickbacks
- Limited Liability Corporation (LLC)
- Limited Liability Partnership (LLP)
- Living Wills
- Malpractice
- Medical Savings Accounts (MSAs)
- Medicare Risk Contract
- National Committee on Quality Assurance (NCQA)
- Negligence
- Noncompete Agreements
- Occupational Safety and Health Act (OSHA)
- Occurrence Coverage
- Occurrence Screening
- Premium
- Privacy Issues
- Professional Corporation
- Professional Standards Review Organizations
- Referral
- Rehabilitation Act of 1973
- Scope of Practice
- Self-Referral
- Sentinel Event
- Settlement
- Standard of Care
- Stark Law
- Statute of Limitations
- Structured Settlement
- Summons
- Tail Coverage
- Title VII of the Civil Rights Act of 1964
- Unanticipated Outcome Disclosure
- Vicarious Liability
- Women, Infants, and Children (WIC) Program
- Managed Care
- Ambulatory Care
- Carve-Out
- Compensating Differentials
- Enrollee
- Enrollment
- Evidence-Based Medicine
- Fee-for-Service
- Health Care Reform
- Health Maintenance Organizations (HMOs)
- Length of Stay
- Managed Care
- Managed Care Plans
- Mandated Coverage
- Medical Care
- Out-Of-Network Services
- Patterns of Care
- Per Diem Payments
- Per Member Per Month (PMPM)
- Prospective Payment System (PPS)
- Marketing and Customer Value
- Adopter Categories
- Advertising
- Ambulatory Care
- Comparative Advertising
- Complementary Products
- Customer
- Customer Relationship Management (CRM)
- Customer Satisfaction Research
- Customer Value
- Database Marketing
- Direct Marketing
- Environmental Scanning/Analysis
- Exclusive Distribution
- Expansion Strategies
- First-Mover Advantage
- Franchising
- Goods-Services Continuum
- Hypercompetition
- Integrated Marketing Communications
- Intensive Distribution
- Licensing
- Loyalty in Health Care Consumer
- Maintenance of Scope
- Market Entry Strategies
- Market Opportunity Analysis
- Market Segmentation
- Marketing Concept
- Marketing Mix
- Marketing Plan
- Marketing Research
- Marketing Value
- Mass Customization
- Mystery Shoppers
- Non Price Competition in Hospitals
- One-to-One Marketing
- Patient Expectations
- Perceptual Gaps in Services Quality
- Physician-Patient Relationship
- Press Releases
- Product
- Product Classes
- Product Life Cycle (PLC) Analysis
- Product Line Extensions
- Product Mix
- Public Relations
- Sales Forecasting
- Selective Distribution
- Service Area Competitor Analysis
- Service Quality
- Services
- Social Marketing
- Substitute Product
- Wellness
- Women as Major Health Care Consumers
- Operations and Decision Making
- Capacity and Capacity Utilization
- Clinical Decision Making
- Decentralization of Decision Making
- Decision
- Decision Support Systems
- Economic Order Quantity (EOQ)
- Empowerment (Delegation of Authority)
- Enterprise Resource Planning
- Excess Capacity
- Facilities Management
- Future Search
- Geographic Information System
- Health Care Service Operation
- Health Production Functions
- Just In Time and Health Care Management
- Mass Customization
- Nominal Group Technique (NGT)
- Operations Management
- Outsourcing
- Production Possibilities Curve
- Queuing
- Root Cause Analysis
- Sales Forecasting
- Service Operation
- Statement of Operations
- Supply Chain Management
- Technology Assessment
- Technology Change
- Theory of Constraints
- Utilization Review
- Value Chain for Health Care
- Waiting Time
- Pharmaceuticals and Clinical Trials
- Adverse Drug Reaction (ADR)
- Adverse Event (AE)
- Adverse Selection and Impact
- Alternative Medicine (Complementary Medicine, Integrative Medicine, Unconventional Medicine)
- Assurance
- Belmont Report
- Biotechnology
- Blinding
- Case Report Form (CRF)
- Clinical Research
- Clinical Trials
- Contract Research Organization (CRO)
- Control Group
- Critical Paths
- Data Management
- Declaration of Helsinki Laws
- Demographics
- Drug Coverage
- Effective Dose
- Efficacy
- Exclusion Criteria
- Food and Drug Administration (FDA)
- Formularies
- Generic Drug
- Good Clinical Practices (GCPs)
- In Vitro Testing
- In Vivo Testing
- Inclusion Criteria
- Informed Consent
- Investigational New Drug Application (IND)
- Investigator (Principal Investigator)
- Kefauver-Harris Amendments
- Longitudinal Study
- Medical Genetics
- MedWatch Program
- National Institutes of Health (NIH)
- New Drug Application (NDA)
- Off Label
- Open-Ended Study
- Open-Label Study
- Orphan Drug
- Out-of-Network Services
- Over-the-Counter (OTC)
- Phase I Study (Phase I Clinical Trial)
- Phase II Study
- Phase III Study
- Phase IV Study
- Pivotal Studies
- Placebo
- Preclinical Testing
- Premedicate (Premedication)
- Prescription
- Price Control in the Pharmaceutical Industry
- Protocol (Involving Human Subjects)
- Quality Assurance
- Randomization
- Recruitment
- Standard Operating Procedures (SOPs)
- Standard Treatment
- Study Arms
- Subinvestigator
- Subject, Human Research
- Vital Signs
- Vulnerable Research Subject Population
- Quality
- Academic Degrees
- Care Management
- Case Management
- Clinical Practice Guidelines/Pathways
- Common Cause Variation
- Continuous Quality Improvement (CQI)
- Control Chart
- Disease Management
- Electrocardigram (EKG or ECG)
- Flowchart
- Global Blood Safety Projects
- Health Status Indicators
- Hippocratic Oath
- Length of Stay
- Maternal and Child Health
- Medical Care
- Medical Errors
- Morbidity
- Mortality
- National Committee on Quality Assurance (NCQA)
- Outcomes Research
- Pareto Chart
- Patterns of Care
- Plan-Do-Study-Act Cycle
- Quality Assurance
- Quality Improvement Cycle
- Quality Management
- Root Cause Analysis
- Run Chart
- Service Quality
- Six-Sigma Program
- Special Cause Variation
- Statistical Process Control (SPC)
- Statistical Thinking
- Supply Chain Management (SCM)
- Utilization Review
- Wellness
- Zero Defects
- Statistics and Data Mining
- Strategy
- Alliances
- Authority
- Balanced Scorecard
- BCG Portfolio Analysis
- Boards of Directors
- Breakeven Analysis
- Business Plan
- Co-opetition
- Coalitions
- Collaborative Partnership
- Competitive Advantage
- Competitive Strategy and Groups
- Contraction Strategy
- Cooperation Strategies
- Critical Success Factors
- Culture and Culture Change
- Culture and Strategy
- Diversification Strategies
- Divestiture Strategies
- Emergent Strategy
- Environmental Analysis
- Expansion Strategies
- Generic Strategies
- Harvesting Strategies
- Horizontal Integration
- Industry Analysis
- Internal Environmental Analysis
- Long-Range Planning
- Managed Competition
- Managing Organizational Change
- Market Entry Strategies
- Merger and Acquisition
- Mission
- Networks
- Niche Strategies
- Nonprice Competition in Hospitals
- Objectives
- Organizational Change
- Organizational Design and Discontinuous Change
- Product Life Cycle Analysis
- Service Area Competitor Analysis
- Strategic Alternatives
- Strategic Assumptions
- Strategic Business Units (SBU)
- Strategic Change
- Strategic Control
- Strategic Decision
- Strategic Fit
- Strategic Group
- Strategic Issue Diagnosis (SID)
- Strategic Leadership
- Strategic Management
- Strategic Management Process
- Strategic Service Unit (SSU)
- Strategic Thinking
- Strategy
- Structure
- Subsidiary Corporations
- SWOT (Strength-Weakness-Opportunity-Threat) Analysis
- Synergy
- Value Chain for Health Care
- Values (Guiding Principles)
- Vertical Integration
- Vision
- Loading...
Get a 30 day FREE TRIAL
-
Watch videos from a variety of sources bringing classroom topics to life
-
Read modern, diverse business cases
-
Explore hundreds of books and reference titles
Sage Recommends
We found other relevant content for you on other Sage platforms.
Have you created a personal profile? Login or create a profile so that you can save clips, playlists and searches