Telecommuting

Telecommuting, also known as telework, refers to a work arrangement where employees perform all or some of their work from an alternate work location. In most cases, a telecommuter works from a home office. However, recent trends suggest that organizations in large cities are setting up smaller, remote offices to accommodate individuals with lengthy commutes. Telecommuting often occurs at the request of an employee, but increasingly organizations are asking some employees to telecommute, to reduce overhead costs.

Telecommuting has become a very viable work alternative with the increased availability of personal office equipment, including fax machines, personal photocopiers, and virtually limitless access to the Internet. However, because this increased dependence on technology is essential for a telecommuter's success, people pursuing such a work alternative need to feel comfortable with technology.

Although telecommuting may be a preferred method of work for some employees, the needs for strong technology skills, self-discipline, and lack of social contact, suggests this work style is not appropriate for all employees.

When allowing an employee to telecommute, it is necessary to establish clear work goals and objectives, because the employee's output will be the primary method for evaluating job performance. In addition, all new telecommuting work arrangements should be frequently evaluated to help avoid work performance problems and ensure a smooth transition to this new work style.

Telecommuting is one of several work scheduling alternatives an employer may want to consider offering. Other options include compressed workweeks and flextime.