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A strategy is a plan to accomplish a desired end result. Strategy links management's understanding of the organization today with where it wants, can, and should be at some point in the future (for example, three to five years in the future). Strategy is the road map to the future.

A strategy may be viewed as a behavioral pattern that emerges from a stream of decisions concerning the positioning of the organization within its environment. In other words, when a sequence of decisions relating the organization to its environment exhibits a logical consistency over time, a strategy will have been formed. Decision consistency is central to strategy; when an organization exhibits a consistent behavior, it has a strategy.

The requirements of decision consistency suggest that a strategy is the means an organization chooses to move from where it is today to a desired state some time in the future. Thus strategy may be viewed as a set of guidelines or a plan that helps assure consistency. Strategy provides parameters that indicate what types of decisions are appropriate or inappropriate for an organization.

Without some type of organizing framework or theory, the process of creating strategy becomes overwhelming. However, there are many ways to think about strategy in organizations. Analytical or rational approaches to strategy creation rely on the development of a logical sequence of steps or processes (linear thinking). Emergent models, in contrast, rely on intuitive thinking, leadership, and learning. Both approaches are valid and useful in explaining strategy.

The Emergence of Strategy

During the past several decades, practitioners have been interested in examining and understanding the strategies of health care organizations. Few industries have experienced more “whitewater change” and “turbulent times” than health care. How health care organizations strategically respond to such change has been, and will continue to be, an important topic.

An interest in strategy for organizations emerged as a response to the difficulties of managing efficiency and effectiveness. The first half-century of management and management research was preoccupied with efficiency and focused almost exclusively on internal controllable factors. However, by the 1950s this internal focus was clearly inadequate.

Managers increasingly recognized the limitations of a management theory that did not account for and deal with the external and uncontrollable factors. Events in the 1960s intensified the need for a revision of management theory. This era was characterized by radical new technologies, a dramatic increase in competition, the cold war, shifts in regulatory policy, racial unrest, and a demand for social justice, as well as many other changes.

Strategy Topics

A variety of topics have been incorporated under the general rubric of strategy. Elements of strategy include process, content, contextual issues (the external environment), competitive advantage, strategic groups, the role of the strategist, performance, structure, strategic competencies, decision making, and complexity and chaos as well as a number of related subcategories. However, central to the understanding of strategy is the distinction between strategy as process and strategy as content.

Strategy as Process versus Strategy as Content

The strategy process has been described as primarily focused on the actions that lead to and support strategy including planning methods and decision making (how strategy is formulated and implemented). In contrast, strategy content is characterized as the strategic decision itself, including such decisions as merger, acquisition, divestment, market entry and exit, mobility barriers, product or market differentiation, turnaround, and vertical integration as well as the content of decisions regarding scope and competitive strategies.

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