Entry
Reader's guide
Entries A-Z
Subject index
Trust
Trust entails reliance upon the actions and intentions of others and the recognition that people are interdependent in a variety of ways. Trust is the anticipation of the actions of others as favorable and as the basis of one's own actions on this positive prediction. Trust is one mode by which the actions of others affect our own actions. Distrust is the anticipation of the actions of others as negative and adjusting one's own actions accordingly. Acting on the basis of trust requires acting without full knowledge and entails risk. In situations of trust, disappointment is always a possibility. Trust is such a broad concept that it can have many definitions. Trust can be seen as an irrational passion or as a rational choice. The notion of trust is treated by the fields of ethics, political theory, psychology, sociology, and economics. Many theorists consider trust in some form to be necessary for cooperative action and to be a precondition for the possibility for acting in concert with others.
Trust and Governance
In contrast to trust in interpersonal relationships, trust in political contexts is often impersonal and characterized by conflicting interests. Trust can be divided into two levels: the microlevel, as seen in personal and immediate relationships, or the macrolevel, where trust exists between distant strangers or between people and institutions. Trust in governance exists on the macrolevel in relationships between citizens and governmental representatives, institutions, and systems. Many theorists suggest that citizens must have a certain level of trust in government in order for that government to be legitimate and reliably continue to function. Trust, rather than first-hand contact and monitoring, tends to connect citizens to many public, private, and civil institutions. Trust requires faith in the operating of just institutional processes and in the ethical personal action on the part of representatives and administrators. Trust can also be invested in citizens by their government, by allowing citizens the maximum amount of freedom possible.
Trust and Power Relationships
Many theorists hold that asymmetrical power relationships tend to breed mistrust. Histories of past abuse in relationships, whether interpersonal or institutional, can reduce the level of future trust. Cultural differences also influence how much trust citizens have in political institutions. Distrust in political systems is not always unfounded or a negative phenomenon. Differences in power make trust more risky for less-powerful parties in a society. The source of political trust on the part of elites may be based on the privilege that they gain from the political system, and the distrust on the part of the others can be the result of being disadvantaged by the same system. Distrust in this case can form the basis for political resistance by excluded people and groups.
One example of how trust and distrust can be exemplified is in the prisoner's dilemma. This dilemma illustrates the difficulty of trust, and therefore cooperation, between two self-interested actors. Each actor will gain advantage if the two cooperate, but the worst-case scenario is to act on trust but be disappointed by the action of the other party. Unless each actor is assured of mutual benefit, or is assured of sanction for the other party's lack of cooperation, trust is impossible. There are some possible problems with the prisoner's dilemma as a model of trust. First, it assumes that the ideal relationship of trust is a relationship where parties are equal in power; however, this ideal excludes relationships of necessary dependence, such as between a parent and child or between a patient and a doctor. Second, some theorists would hold that trust is not a rational choice based on self-interest, but is a moral principle that we should act on regardless of what we get in return.
...
- Capitalism
- Antiglobalization
- Capitalism
- Clientelism
- Coordinated Market Economy
- Fiscal Crisis
- Fordism and Post-Fordism
- Globalization
- Glocalization
- Human Capital
- Human Capital Mobility
- Industrialization
- Investment
- Liberal Market Economy
- Liberalization
- Monopoly
- Oil Crisis
- Physical Capital
- Political Economy
- Production Chain
- Production Network
- Public Investment
- Regulation Theory
- Social Capital
- Triadization
- Varieties of Capitalism Thesis
- Citizenship
- Citizen-Centric Government
- Citizenship
- Civic Capacity
- Civic Engagement
- Civic Republicanism
- Civic Virtue
- Civil Service
- Civil Society
- Common Good
- Community Organizing
- Consumption
- Empowerment
- Ethical Consumerism
- Ethnic Groups
- Ethnonationalism
- Everyday Maker
- Guest Workers
- Immigration
- Migration
- Multiculturalism
- Nation
- Nationalism
- Self-Government
- Social Inclusion
- Stakeholder
- Cultures
- Confucian Governance
- Culture Governance
- Ethnonationalism
- Hindu Governance
- Interpretive Theory
- Islamic Governance
- Multiculturalism
- Nationalism
- Neotraditionalism
- Organizational Culture
- Policy Style
- Religion
- Social Constructivism
- Sociology of Governance
- Taoist Governance
- Tradition
- Translation
- United Nations Educational, Scientific and Cultural Organization
- Decision Making
- Bounded Rationality
- Bureaucratic Politics Approach
- Communicative Rationality
- Cost-Benefit Analysis
- Decision Making
- Forecasting
- Frame Analysis
- Game Theory
- Groupthink
- Hedging
- Incrementalism
- Local Reasoning
- Majority Cycle
- Negotiation
- Optimal Decision Making
- Pareto Optimality
- Planning
- Policy Learning
- Prisoner's Dilemma
- Problem Structure
- Public Choice Theory
- Rational Choice Theory
- Rationality
- Revealed Preference
- Risk
- Satisficing Behavior
- Sensemaking
- Social Choice
- Social Learning
- Strategic Planning
- Democratic Theory
- Accountability
- Civic Republicanism
- Common Good
- Consensus Democracy
- Consent
- Deliberative Democracy
- Democratic Deficit
- Democratic Theory
- Democratization
- E-Democracy
- Elections
- Governance
- Legislature
- Legitimacy
- Legitimacy Crisis
- Liberalism
- Participation
- Participatory Democracy
- Pluralism
- Pluralist Democracy
- Polyarchy
- Representation
- Representative Democracy
- Self-Government
- Social Democracy
- Development
- African Governance
- Bretton Woods
- Democratization
- Dependency
- Development Assistance Committee
- Development Theory
- Economic Governance
- Export Processing Zones
- HIV/AIDS
- Human Security
- Import Substitution Industrialization
- Millennium Development Goals
- Neocolonialism
- Neoliberalism
- Offshoring
- Oil Crisis
- Post–Washington Consensus
- Poverty Reduction
- Third-World Debt
- United Nations Conference on Trade and Development
- Washington Consensus
- World Bank
- World Development Indicators
- World Trade Organization
- Economic Governance
- Asia-Pacific Economic Cooperation
- Asian Financial Crisis
- Baltic State Cooperation
- Bretton Woods
- Collective Wage Bargaining
- Competition Policy
- Competition State
- Convergence and Divergence
- Corporate Governance
- Corporatism
- Dirigisme
- Economic Governance
- Economic Integration
- Economic Openness
- Exchange-Rate Regime
- Fiscal Federalism
- Import Substitution Industrialization
- Investment Incentive
- Keynesianism
- Monetarism
- Monetary Policy
- Monetary Union
- Planning
- Political Economy
- Post–Washington Consensus
- Protectionism
- Social Democracy
- Stakeholder
- Third Way
- Tobin Tax
- Washington Consensus
- Environmental Governance
- Evaluation of Governance
- Global Governance
- Anarchy
- Bretton Woods
- Commission on Global Governance
- Cosmopolitanism
- Democratization
- Global Civil Society
- Global Governance
- Global Justice
- Hegemony
- Human Rights
- Human Security
- Humanitarian Intervention
- Interregional Relations
- Liberal Internationalism
- Millennium Development Goals
- Open and Closed Regionalism
- Post–Washington Consensus
- Poverty Reduction
- Regionalism
- Third-World Debt
- Tobin Tax
- Transgovernmentalism
- Transnational Governance
- Transnational Social Movement
- Transnationalism
- Washington Consensus
- World Development Indicators
- Good Governance
- Accountability
- Capacity Building
- Civic Capacity
- Civic Engagement
- Civic Virtue
- Consent
- Corruption
- Corruption Perceptions Index
- Decentralization
- Democratization
- Devolution
- Empowerment
- Equity
- Gender Equality
- Good Governance
- Human Rights
- Institutional Performance
- Legitimacy
- New Poverty Research
- Open Government
- Participation
- Property Rights
- Responsibility
- Rule of Law
- Social Inclusion
- Social Justice
- Transparency
- Trust
- Government
- American Government
- Confederalism
- Core Executive
- Differentiated Polity
- Domestic Level Theories
- Elections
- Executive
- Failed State
- Government
- Government Department
- Hollow State
- Intergovernmental Relations
- Judiciary
- Legislature
- Political Party
- Regulatory State
- Social Democracy
- Sovereignty
- State
- State Building
- State Structure
- State-Society Relations
- Third Way
- Welfare State
- Information Governance
- Cyberspace
- Data Protection
- E-Democracy
- E-Government
- Electronic Records
- Freedom of Information
- Information Access Laws
- Informationalism
- Internet Governance
- Knowledge Management
- Media Freedom
- Open Government
- Public Information
- Research and Development
- Science
- Technology
- Technology Transfer
- Virtual Agency
- Virtual Community
- Institutionalism
- Association
- Authority
- Capacity Building
- Common-Pool Resource
- Deinstitutionalization
- Epistemic Community
- Governance
- Hybridity
- Institution
- Institutional Performance
- Institutionalism
- Institutionalization
- Institutionalized Environment
- Legitimacy
- Logic of Appropriateness
- Neotraditionalism
- Network
- New Institutionalism
- Norms
- Organization Theory
- Path Dependence
- Policy Network
- Principal-Agent Model
- Professionalism
- Rule
- Transaction Cost
- Weak Institution
- International Organization
- Functionalism
- Global Compact
- Group of 7
- Group of 77
- International Courts
- International Labour Organization
- International Law and Treaties
- International Monetary Fund
- International Organization
- International Regime
- Kyoto Protocol
- Regime
- Regime Theory
- United Nations
- United Nations Conference on Trade and Development
- United Nations Educational, Scientific and Cultural Organization
- United Nations Security Council
- World Bank
- World Economic Forum
- World Health Organization
- World Trade Organization
- Interpretive Theory
- Local Governance
- Market
- Bear Market
- Brokerage
- Bull Market
- Business Cycle
- Capital Market Integration
- Competitiveness
- Consumption
- Derivative
- Ethical Consumerism
- Financial Market
- Foreign Direct Investment
- Foreign Exchange Market
- Futures Market
- Global Market
- Hedging
- Internal Market
- International Division of Labor
- Irrational Exuberance
- Market
- Marketization
- Offshoring
- Optimum Currency Area
- Political Economy
- Privatization
- Quasi-Market
- Research and Development
- Social Market
- Third Sector
- Organization Theory
- Adhocracy
- Bureaucracy
- Complexity
- Coordination
- Effectiveness
- Efficiency
- Formal Organization
- Garbage Can Theory
- Heterarchy
- Hierarchy
- High-Reliability Organization
- Hybrid Organization
- Impossible Job
- Informal Organization
- Interdependence
- Interorganizational Coordination
- Knowledge Management
- Line-Staff Organization
- Matrix Organization
- Normal Accident Theory
- Organization Theory
- Organizational Culture
- Organizational Field
- Organizational Learning
- Organizational Structure
- Quasi-Market
- Resource Dependency Theory
- Self-Organizing System
- Structural Contingency Theory
- Systems Theory
- Technology
- Political Process
- Adversarial Legalism
- Advocacy Networks
- Authoritarianism
- Brokerage
- Clientelism
- Coalition
- Collusion
- Conflict Mediation
- Cooptation
- Corporatism
- Decentralization
- Devolution
- Empowerment
- Failed State
- Governance Failure
- Interest Intermediation
- Intergovernmental Relations
- Iron Law of Oligarchy
- Leadership
- Micropolitics
- Military Occupation
- Oversight
- Policy Implementation
- Political Exchange
- Polyarchy
- Regime
- Stakeholder
- Transnational Governance
- Welfare Reform
- Policy Analysis
- Bureaucratic Politics Approach
- Collaborative Governance
- Collaborative Planning
- Decision Making
- Dialogic Public Policy
- Evaluation Research
- Evidenced-Based Policy
- Frame Analysis
- Governability
- Governance
- Incrementalism
- Interest Group
- Interest Intermediation
- Interpretive Policy Analysis
- Path Dependence
- Planning
- Policy Analysis
- Policy Cycle
- Policy Development
- Policy Implementation
- Policy Learning
- Policy Network
- Policy Predictability
- Policy Style
- Policy Transfer
- Program Evaluation
- Strategic Planning
- Urban and Regional Planning
- Public Administration
- Accountability
- Advocacy Networks
- Agency
- Bureaucracy
- Citizen-Centric Government
- Civil Service
- Councils of Governments
- Governance
- Indigenous Governance
- Multilevel Governance
- Neighborhood Association
- Ombudsman
- Policy Network
- Politics-Administration Dichotomy
- Pooled Sovereignty
- Public Administration
- Public Sector
- Quango
- Regulation
- Regulatory Enforcement
- Regulatory State
- Special District
- State
- Street-Level Bureaucrat
- Virtual Agency
- Public-Sector Management
- Audit
- Benchmarking
- Budgetary Autonomy
- Compliance Cost
- Contracting Out
- Cost-Benefit Analysis
- Forecasting
- Good Governance
- Governance
- Government by Proxy
- Internal Market
- Joint Venture
- Liberalization
- Marketization
- New Public Management
- Overload
- Performance Measurement
- Privatization
- Program Evaluation
- Public Administration
- Public Sector
- Public-Private Partnership
- Purchaser-Provider Split
- Quasi-Market
- Service Delivery
- Service Provider
- Service Quality
- Steering
- Welfare Reform
- Workfare
- Rational Choice Theory
- Bounded Rationality
- Bureau Shaping
- Collective Action
- Cost-Benefit Analysis
- Equilibrium Theory
- Externalities
- Free Riding
- Game Theory
- Governance
- Governance Failure
- Impossibility Theorem
- Market Failure
- New Public Management
- Optimal Decision Making
- Overload
- Pareto Optimality
- Political Business Cycle
- Positive Political Theory
- Prisoner's Dilemma
- Public Choice Theory
- Public Goods
- Rational Choice Theory
- Rationality
- Rationalization
- Rent Seeking
- Revealed Preference
- Satisficing Behavior
- Social Choice
- State Capture
- Transaction Cost
- Regionalism
- Andean Community, Andean Pact
- Arab Integration
- Asia-Pacific Economic Cooperation
- Asian Governance
- Association of Southeast Asian Nations
- Australasian Governance
- Baltic State Cooperation
- Caribbean Community
- Caribbean Governance
- Chiang Mai Agreement
- Common Market for Eastern and Southern Africa
- Commonwealth of Independent States
- Council for Mutual Economic Assistance
- East Asian Economic Grouping
- Economic Community of West African States
- Economic Integration
- European Coal and Steel Community
- European Free Trade Association
- European Governance
- European Union
- Free Trade Area of the Americas
- Hemispheric Integration
- Interregional Relations
- Mercosur
- Mesoregionalism
- New Regionalism
- North American Free Trade Agreement
- North Atlantic Treaty Organization
- North-South Regionalism
- Open and Closed Regionalism
- Organisation for Economic Co-operation and Development
- Organization for Security and Cooperation in Europe
- Organization of African Unity, The
- Organization of the Petroleum Exporting Countries
- Pacific Islands Forum
- Regional Development Bank
- Regional Governance
- Regionalism
- South East Asia Treaty Organization
- Southern African Development Community
- Transgovernmentalism
- Transnational Governance
- Transnational Social Movement
- Transnationalism
- Triadization
- Security
- Arms Control
- Confidence-Building Measure
- Conflict Mediation
- Crisis Management
- Deterrence
- Emergency Powers
- Human Security
- Humanitarian Intervention
- Military Necessity
- Military Occupation
- Multilateralism
- North Atlantic Treaty Organization
- Organization for Security and Cooperation in Europe
- Peace Process
- Post-9/11
- Private Military Companies
- Sanctions
- Second-Track Diplomacy
- Security
- Security Community
- Terrorism
- War on Terrorism
- Society
- Anarchy
- Citizenship
- Civic Virtue
- Civil Society
- Clientelism
- Consent
- Ethnic Groups
- Global Civil Society
- Individualism
- Multiculturalism
- Nation
- Nationalism
- Neighborhood Association
- Neotraditionalism
- Network Society
- Nongovernmental Organization
- Nonprofit Organization
- Participation
- Pluralism
- Political Communication
- Public Opinion
- Public Sphere
- Risk Society
- Social Capital
- Social Market
- Social Movement Theory
- Social Practice
- Third Sector
- Tradition
- Transnational Social Movement
- Virtual Community
- Sociology of Governance
- Authority
- Autopoiesis
- Civil Society
- Communication
- Communicative Action
- Cooperation
- Economic Sociology
- Embeddedness
- Generalized Exchange
- Governmentality
- Legitimacy
- Network
- Norms
- Organization Theory
- Patrimonialism
- Power
- Rationalization
- Reciprocity
- Reflexivity
- Social Capital
- Social Constructivism
- Social Movement Theory
- Social Network Theory
- Sociocybernetics
- Sociology of Governance
- Space
- State
- State Building
- State-Society Relations
- Trust
- Welfare State
- Theories of Governance
- Communitarianism
- Decentered Theory
- Feminist Theory
- Functionalism
- Governance
- Governmentality
- Institutionalism
- Interpretive Theory
- Marxism
- Neo-Marxism
- Neoliberalism
- New Institutionalism
- Organization Theory
- Pragmatism
- Rational Choice Theory
- Realism and Neorealism
- Regime Theory
- Regulation Theory
- Social Constructivism
- Systems Theory
- Trade
- Cairns Group
- Corporate Codes of Conduct
- European Free Trade Association
- European Union
- Free Trade Area of the Americas
- Liberalization
- Marketization
- Mercantilism
- Most-Favored Nation Principle
- Multilateralism
- Neocolonialism
- Neoliberalism
- New Regionalism
- Protectionism
- Reciprocity
- Rules of Origin
- Sanctions
- Trade Agreements
- Loading...
Get a 30 day FREE TRIAL
-
Watch videos from a variety of sources bringing classroom topics to life
-
Read modern, diverse business cases
-
Explore hundreds of books and reference titles
Sage Recommends
We found other relevant content for you on other Sage platforms.
Have you created a personal profile? Login or create a profile so that you can save clips, playlists and searches