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New Public Management

The label new public management (NPM) is widely used as an umbrella term covering a broad range of managerial reform strategies that have dominated the secular trend of public-sector change since the early 1980s. Despite the considerable degree of variation among the broad church of NPM-inspired reform measures, the import of microeconomic thinking and methods into the management of public organizations, as well as the leaning toward private-sector management as a normative ideal, can serve as a common denominator. Although the NPM doctrine does not prescribe a well-defined enumerative list of reform steps, the stereotypical toolbox includes measures such as privatization, deregulation, contracting out of public services, the use of competitive tendering and internal competition in service delivery, breaking up of formerly monolithic organizations into semiautonomous result- or service-centers, and—particularly in view of central and federal government reform—the proliferation of executive agencies, introducing result-oriented performance standards and measures, strengthening the role of service consumers, increased emphasis on professional management in the public sector, and the use of noncareer staff in senior civil service positions. More fundamentally, protagonists of the NPM reform agenda share highly optimistic views of the steering capacity of the market as the preferred mechanism of social and economic coordination. As a corollary, the shift toward greater competition is seen as a key remedy to increase the efficiency and responsiveness in the provision and delivery of public services.

By now, an established reform approach, the life cycle of the NPM program includes phases of reform euphoria, but has also gone through fiercely critical debates. In the interim, the missionary zeal and almost naïve reform enthusiasm have given way to a more sober evaluation of the realistic achievements of administrative modernization and of the potential shortcomings and conceptual deficits of the NPM agenda. In particular, the concept of governance has arisen as a strong rival on the stage of public-sector reform, promising to broader the hitherto more narrowly defined debate on markets and competition as major levers of reform to include more participatory elements and network approaches.

New Public Management as an International Reform Movement

NPM-driven reform activity in the public sector is now widely dispersed and has, in many cases, resulted in far-reaching and long-lasting changes that go far beyond the import of a temporary fad or fashion. NPM has become a widely popularized code for a group of loosely coupled ideas that have effectively shaped the discourse on administrative modernization in most Organisation for Economic Co-operation and Development (OECD) countries and beyond. Since its first appearance on national reform agendas some twenty-five years ago, the NPM message has spanned the globe. Although the political traditions and administrative cultures of the Anglo-Saxon family of nations have proven most susceptible to the market-oriented component of the NPM doctrine, the aftershocks caused by the NPM tremor have also been felt in administrative systems shaped in a more collectivist and state-oriented mold. The first waves of the NPM reform movement swept across classical Westminster systems of government with the United Kingdom and New Zealand as their epicenters. The “modernization movement” has also taken firm root in other Anglo-American countries. For example, NPM-driven reform initiatives have been mushrooming in Australia, the United States (as epitomized, for example, by the “reinventing government” debate), and—to a lesser extent—in Canada. The modernizing trend in the public sectors of those “core reform countries” was quickly heeled by comparable reform agendas in an ever-increasing number of European states. The Scandinavian countries and the Netherlands have most notably been riding the wave of public-sector modernization, while the larger continental European nations such as France and, in particular, Germany have been much more hesitant to embark on sweeping administrative reform projects along the lines of new public management. Although in a moderated fashion, NPM ideas have also spread to Asia, where Japanese and South Korean reformers have presented their plans for administrative modernization in NPM parlance. The proliferation of NPM as a blueprint for reform has come near completion when public-sector change in transitional and developing societies come under its influence through the active support from international organizations, such as the OECD, the World Bank, or the International Monetary Fund (IMF). In spite of the more- or less-uniform rhetoric of administrative modernization, however, the degree of variation across nations, levels of government, and policy sector-specific reform programs should not be underestimated.

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