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Successful information systems evolve over time. They are constantly being improved, modified, and expanded as the work in the organization changes, data and technology change, external pressures and opportunities cause the organization to change, and users become more and more computer savvy. No longer are systems simple and single purpose. They are complex, and they grow more complex over time as their “lives” go on. This “life” of a system consists of many stages, beginning with an idea and ending with implementation and eventual use. This process is known as the system development life cycle.

The typical life cycle of a system begins with a seed: an idea. Someone in the organization, some “champion” perhaps, initiates the idea that a new technology or computer application can improve the efficiency or the effectiveness of the organization. He or she then attempts to enlighten others in the organization about the benefits of the new idea. If that happens, then the idea transforms into an analysis of the situation. This analysis studies the feasibility of the new system as well as the problems associated with the way things are currently being done. Eventually, usually through a formal cost-benefit study, a needs analysis study, and other structured systems design methodologies, the “system” goes through a design process and, with proper approvals and funding, is developed (or purchased) and implemented. After testing of the hardware, software, and applications to ensure that they meet specifications and evaluating the system to determine whether it does, indeed, perform as anticipated, the system then enters an operational phase, where data, hardware, and software undergo periodic maintenance activities. Once the system becomes operational and enters this maintenance phase, the project is declared a success. This life cycle of a system is often depicted graphically, as shown in Figure 1.

Figure 1 System Development Life Cycle

Initiation

Usually, GIS technology is initiated in an organization by a “champion,” a high-level existing employee who has general credence among the key people in the organization, has been exposed to GIS technology, and has the vision of how his or her organization can benefit from its adoption. The champion can be the head of information technology (IT), a department head, or even the CEO of the organization who has heard about GIS from a colleague, a conference, a publication, or other medium. Once the champion becomes aware of the technology, he or she then initiates action to investigate whether or not it should be adopted in the organization. This is the beginning of the life cycle: the initiation of the project.

Analysis

The analysis phase of the system development life cycle has a goal of determining whether the innovation will work for this specific organization. While the champion found that the innovation has proven beneficial to other organizations, it takes some detailed analyses to ensure (and also prove to others in the organization) that it will work in this organization. Strategic analyses are necessary in order for the project to be accepted and moved to the tactical (design) stage: the feasibility study and costbenefit study are two of the most common analyses accomplished during this strategic planning effort.

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