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Every company exists in a network of relationships with social actors that affect and are affected by the company's efforts to achieve its objectives. Taken together, these actors are the company's stakeholders, implying that they hold a stake in its conduct. Typically, stakeholders of a for-profit company include its customers, employees, stockholders, suppliers, the local community, and many others groups.

Stakeholder theory is the term used to describe broadly the systematic study of these relationships, their origins, and their implications for how companies behave. As used in this context, the word theory raises serious problems. Social scientists who study stakeholder relations are interested in many empirical questions, such as why companies and stakeholders behave as they do and why companies succeed or fail. They use the word theory to refer to a specific set of causeand-effect relationships used to answer such questions. The controversy (as explained below) is whether stakeholder theory, as a social science theory, points toward a unique set of causal statements about why organizations behave as they do that no other theory identifies. On the other hand, ethicists use the term stakeholder theory to describe a coherent and original answer to the central philosophical question in organizational ethics, How should organizations behave? There is less controversy about whether stakeholder theory is a form of ethical theory, though this does not mean that the theory's content is uncontroversial among ethicists. This entry discusses the development of stakeholder theory in both these contexts (social science and philosophy) and details its answers to both empirical and ethical questions.

Historical Background

The term stakeholder is not a new one. It dates back at least as far as the early 18th century, where it sometimes appeared in British legal cases to describe a party holding a stake in a financial transaction. In the narrowest sense, a stakeholder was a neutral party to a transaction or wager who held the money in trust—literally holding the stakes. However, by the early 19th century—as detailed in the Oxford English Dictionary—the term had acquired a more expansive definition in two ways. First, its meaning expanded to include all parties to a financial interest, and second, it broadened to describe those parties holding an interest in the broader political system or commonwealth. In some sense, this more expansive use of the term would set the stage for its emergence as a term in the study of business and society.

While the term did not appear explicitly in writing about management for much of the 20th century, the notion that executives must pay attention to the demands of an organization's multiple constituencies has a long history in the early-20th-century precursors to the modern field of organization theory. Mary Parker Follett, an early American management thinker, portrayed the organization as nested in an environment of other actors, each mutually influencing and defining each other. To Follett, the manager's job was to integrate the conflicting interests held by these constituencies, and the success of the company depended, in no small part, on managers recognizing the need to (a) manage all relationships with as much attention as they traditionally paid to personal matters and (b) achieve some degree of creativity in how they dealt with conflicting demands.

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