Skip to main content icon/video/no-internet

Outsourcing may be defined as the practice of transferring production or services that were once performed in-house to an external source. The outsourcing organization is most commonly a for-profit enterprise, although governmental agencies are increasingly outsourcing services. Global offshoring refers to the practice of sourcing production or services to multiple offshore locations. While labor savings can be substantial, improvements in efficiency, productivity, and quality drive much of the demand for highly skilled, offshore workers. Typically, such globalizing strategies enable multinational corporations (MNCs) to meet increased demand and offer goods and services to customers at lower prices while enhancing profits.

Ethical issues regarding global outsourcing may be usefully separated into public policy questions concerning the establishment of a just regulatory policy and questions regarding the ethical management of outsourcing by organizations. This entry focuses primarily on the obligations of managers of for-profit enterprises regarding global outsourcing. Ethical issues regarding global outsourcing may be usefully divided between the treatment of domestic, or onshore, workers whose jobs are eliminated and the treatment of the offshore workers who are hired to replace them.

The offshore outsourcing of jobs is not ethically objectionable in and of itself. However, it is unethical if either the domestic workers who are laid off are treated as mere disposable tools, unworthy of dignity and respect, or if the workers who replace them in global supply chains are so treated. In cases where neither is the case, legal outsourcing is normally ethically permissible.

The Public Policy Dimension

In democracies, just corporate-governmental relations are reciprocal. Corporations exist because of the will of the people expressed via their elected representatives. Corporations enjoy a variety of privileges grounded in the political, economic, regulatory, and military power of the nation in which they are based. In the United States, for example, corporations enjoy benefits such as transportation infrastructure, police and judicial systems that protect corporate property rights, coercive military and economic influence, and representation in international trade negotiations. In return, public policy makers in the U.S. tax corporations require that they meet specific regulatory requirements. Ethical corporations meet these regulatory demands and refrain from coercing lawmakers into modifying such regulations.

Lawmakers who believe that MNCs have an ethical obligation to retain a specific percentage of domestic employees, to provide employees with severance packages when terminated, to provide employees with advance notice of termination, or to provide any other specific benefit to employees have the power to enact such legislation. When MNCs, or their representatives, exert coercive influence over lawmakers to prevent the enactment or enforcement of such laws, they undermine a core principle of modern democracy. This is the egalitarian principle that each citizen is entitled to one and only one vote. This principle makes it morally unacceptable for corporations to exert ideological and political power via the deployment of economic resources in ways that undermine the ability of individuals to make freely determined judgments about how best to govern themselves. However, MNCs can play a constructive and ethically permissible role regarding the creation of corporate law and labor law by providing lawmakers with information regarding the likely implications of that legislation for their business.

...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles

Sage Recommends

We found other relevant content for you on other Sage platforms.

Loading