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Psychographics

Psychographics are a component of audience segmentation methods that discover actionable audience segments by examining individual psychological, sociological, and anthropological factors—such as motivations, attitudes, self-concepts, and lifestyles—that influence a particular decision about a product, person, ideology, or medium.

Although Russell Haley and Emanuel Demby both claimed to originate the term psychographics in 1965, rapidly expanding technological access to audience descriptors in the following decades delayed a settled understanding of the concept. To illustrate the confusion, Rebecca Piirto Heath (1995) wrote that such widely used research techniques as geodemographics (generally considered psychographics), is not psychographics, whereas much survey-based research that includes a measurable attitude, interest, opinion, or lifestyle question is psychographics. Barrie Gunter and Adrian Furnham (1992) conversely classified attitudes and opinions research as psychographics, but suggested that lifestyle research is not. Heath (1995) dismissed as psychographics research any qualitative techniques, such as focus groups, projective techniques, in-depth interviewing, and emotional probing. Yet in a 1996 article, she labeled these so-called psycho-qualitative tools as an important and growing trend in psychographics. Increasingly, any distinctions are further weakened by a near-total knowledge of the behavior of individual consumers available through giant databases. Traditionally, the four major classifications of psychographic studies focused on geodemographics, life cycles, personal values, and lifestyles.

Geodemographics

Geodemographics, in its simplest form is plotting the residential location of concentrations of particular audience characteristics—of high-income single men, for instance—so that communication efforts are directed with more cost-effectiveness. As extended by proprietary systems like PRIZM or ACORN, researchers overlaid demographic knowledge with questions concerning consumer behavior and attitudes. The oldest of the geodemographic methods, PRIZM, was introduced in 1974. Now called Nielson PRIZM (Potential Rating Index for ZIP Markets), this technique reduces U.S. Census block group statistics to 14 distinct categories that take into account age, income, presence of children, marital status, homeownership, and urbanicity. The system correlates these classifications with consumer purchase records to categorize an individual neighborhood of households into one of 66 different consumer segments that represent two groups: social and lifestyle. The resulting segments are labeled with such names as Boomtown Singles, Bedrock America, Rustic Elders, Bohemian Mix, and Shotguns and Pickups. The company assists clients by examining mailing lists of current customers and determining insight about what psychographic traits those customers possess. That knowledge then allows marketers to know where additional similar customers may be found.

Life Cycles/Generational Cohorts

The generational cohort to which one belongs is another psychographic characteristic that aids professionals in more clearly defining their targeted publics. William Straus and Neil Howe (1991) conducted extensive generational theory research. They define a generation as a cohort group whose length approximates the span of a phase of life and whose boundaries are fixed by peer personalities. Further, a generation is shaped by its “age location” (e.g., participation in epochal events that occur during one's course of life). Examples include the Great Depression, the Korean War, World Wars I and II, the Vietnam War, and, most recently, the September 11, 2001, terrorist attacks on the United States. During each stage of the life cycle, a set of collective behavioral traits and attitudes is produced. Straus and Howe refer to each generational cohort's traits and attitudes as its “peer personality.” Attitudes of one generation affect how that person's children are raised and, later, how those children raise their offspring.

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