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Strategy and Structure

The idea that “structure follows strategy” is generally associated with the American business historian Alfred DuPont Chandler. Chandler’s proposition does not constitute a theory but rather a conclusion drawn from his case analyses of the development of large American companies since the mid-19th century. However, this observation resonated with a contingency perspective according to which a firm would achieve its full performance potential only if its organizational structure optimally supported the pursuit of its objectives and could adapt this structure in response to the strategy chosen to achieve these objectives. In discussing the relationship between strategy and structure, Chandler was among the first to use the term strategy in a business context and to portray both strategy and structure as results of managerial choices rather than treat them as givens. These ideas were a strong catalyst to the development of strategy as a field of academic study and are widely considered to be among the most influential ones that emerged in management literature during the 1960s and 1970s. The following outlines the academic debate about the relationship between strategy and structure in greater detail. Thereafter is a discussion of the empirical evidence related to this relationship and an assessment of the influence the notion that “strategy and structure” has had on managerial practice.

Fundamentals

In his early work, Chandler suggested that the design or structure of an organization results or follows from its strategy for achieving its objectives, specifically its growth objectives. He defined strategy as the determination of the basic long-term goals and objectives of an enterprise, and the adoption of courses of action and the allocation of resources necessary for carrying out these goals. Although he did not formally distinguish between different types of strategy, the examples used in his work suggest that Chandler referred primarily to corporate-level strategies, in contrast to strategic decisions typically taken at the business unit level, such as product design and pricing. With respect to the structure of an organization, he referred to the design of its hierarchy (e.g., lines of authority and communication) and the information flow within this hierarchy. Among other arguments, he suggested that the introduction of the multidivisional organization under the management of a corporate head office constituted an organizational response to facilitate diversification and internationalization strategies.

While not constituting a theory in its own right, the idea of a contingency relationship between strategy and structure has been integrated in a diverging set of theoretical perspectives. However, the exact nature, directionality, and temporal dimension of this relationship, the factors underlying it, and—to a lesser extent—the conditions under which it holds, have been subject to an ongoing debate that was at its most intense during the 1970s and 1980s. Chandler saw the causal link between strategy and structure primarily in the need for organizational efficiency. His view that strategy precedes structure in a temporal sense is rooted in the belief that top management formulates relatively stable, long-term strategic objectives, then aligning the organization to facilitate the most efficient attainment of these objectives—a perspective also found in what Henry Mintzberg called the design school of strategic management. In contrast, organizational ecology does not invoke the realization of managerial intentions or objectives as a driving force but derives the temporal ordering between strategy and structure from an organization’s need for peripheral features of (such as its administrative structure) to adapt to its core features (such as its strategy).

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