Skip to main content icon/video/no-internet

Organizational Commitment Theory

Organizational commitment (OC) is, in general terms, an employee’s sense of attachment and loyalty to the work organization with which the employee is associated. It is defined in terms of an employee’s attitudes and intentions (understood as the precursors of behavior). Employees are said to be committed to the organization when their goals are congruent with those of the organization, when they are willing to exert effort on behalf of the organization, and when they desire to maintain their connection with the organization. Unsurprisingly, OC has been shown to be a key antecedent of other important attitudes and behaviors, including those related to performance and turnover. For instance, a large body of research suggests that organizations whose members have higher levels of commitment tend to get more out of those members, in terms of higher in-role and extra-role performance and lower levels of absenteeism and lateness. The study of organizational commitment has grown in popularity over recent years in the literature of management, industrial-organizational psychology, and organizational behavior. Indeed, OC is among the most studied of all the characteristics and attitudes that have drawn the attention of organizational scholars. Much of this interest is due to the fact that OC appears to predict some organizational outcomes, including extra-role performance and turnover, better than other work attitudes, such as job satisfaction. This entry reviews the dominant theories of organizational commitment from the 1960s to the present day and concludes with possible directions for the future development of this theory.

Fundamentals

Organizational scholars began seriously to conceptualize the notion of OC, and to delineate its antecedents and consequences, in the 1960s. Since then, the growing interest in OC has contributed to a conceptual richness in how we understand this construct. Over the years, there have been three main approaches to defining and measuring OC: the calculative approach, the attitudinal approach, and the multidimensional approach. These will now be described in turn.

The Calculative Approach

The calculative approach rests on the “side bet” theory of Howard Becker. Becker introduced this term in the 1960s to refer to the accumulation of investments valued by the individual that would be lost or deemed worthless if he or she were to leave the organization. In gambling, a side bet is a wager that is separate from the main bet or stakes in the game being played; for instance, two players in a card game might bet on whose hand holds the highest spade. Becker argued that over time, economic, social, and other investments—side bets—such as income, status, seniority, and friendships, even simply “knowing the ropes,” tie people to a particular line of activity. The threat of losing these investments,along with a perceived lack of alternatives to replace or make up for them, commits the person to the organization. Measures reflecting this approach were developed in the late 1960s and the 1970s. These measures question respondents on the likelihood of their leaving the organization, given various levels of inducement in pay, status, responsibility, job freedom, and promotion opportunities.

The Attitudinal Approach

The second approach, also called the “organizational behavior” or “psychology” approach, sees commitment as affective or attitudinal. According to the attitudinal approach, employees feel committed to the organization because they identify with the organization’s values and goals. More specifically, commitment under this approach has three dimensions: (a) a desire to maintain membership in the organization, (b) belief in and acceptance of the values and goals of the organization, and (c) willingness to exert effort on behalf of the organization. Commitment under the attitudinal approach has also been termed affective commitment and value commitment.

...

  • Loading...
locked icon

Sign in to access this content

Get a 30 day FREE TRIAL

  • Watch videos from a variety of sources bringing classroom topics to life
  • Read modern, diverse business cases
  • Explore hundreds of books and reference titles

Sage Recommends

We found other relevant content for you on other Sage platforms.

Loading