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Large Group Interventions
Fundamentals
Large group interventions (LGIs) are a group of organization development (OD) methods for participative change in organizations and communities. These interventions bring representatives of the whole system together to discuss important issues and search for common ground to make decisions. The fundamental premise of these methods is that if you want people in organizations or communities to support a change initiative, you need to involve them in the discussion and decisions about the change—that is, to give people “voice.” When this happens, the theory is that they will be more likely to support and sustain the change. In this entry, we briefly describe the history and role of LGIs in OD practice and then present the methods organized by the outcomes they seek to achieve.
LGIs are catalysts in a change process that usually begins with a representative planning committee working with an internal or external OD consultant to manage the change process, including planning event(s) and implementation.
The label “large group” was coined because when the thinking about these methods developed in the 1980s, most organizational change events were managed by experienced facilitators. When Kathy Dannemiller worked with 500 Ford managers in one room, she went against prevailing practice. She managed the large group by creating many small “microcosm” groups. These self-managed groups were composed of about eight people each from a different part of the organization sitting around 5-foot round tables. As they engaged each other in discussions from their diverse perspectives, the whole system began to get to know and understand itself. To allow what was discussed in these small groups to be heard and reacted to by all present, she then used processes such as flip chart reports and sticky dot voting on important issues to make visual the perspectives in the room.
Levels of OD Intervention
OD practitioners select from five levels of interventions: individual, interpersonal, group, intergroup, and system/organization. LGIs are system-level methods specifically designed to get the whole system into the room. The system includes all the stakeholders affected by the issue under discussion. LGIs can involve from 30 people if the whole system is represented to as many as 4,500 when AmericaSpeaks gathered stakeholders to discuss what should happen to the World Trade Center site in New York City in 2002.
LGIs may involve people for a day (America-Speaks; World Café), 2 or 3 days (Future Search; Open Space), or 4 days (The Conference Model; Appreciative Inquiry Summit). Under today’s time pressures, however, consultants who design these events are finding creative ways to shorten them or to stretch them out over weeks and even months.
Typology of Methods
Barbara Benedict Bunker and Billie T. Alban created a framework for organizing these methods by three types of outcomes that they aspire to achieve. The first category, Methods for Creating the Future, includes Future Search created by Marvin Weisbord and Sandra Janoff, the Search Conference developed by Fred Emery, Whole Scale Change invented by Dannemiller, and the Appreciative Inquiry Summit of David Cooperrider. These methods involve participants in changes they desire for the future, such as organizational strategy, new products or services, a reduction in community violence, or a new plan for an urban downtown. They are carefully structured using open systems planning as the theory base to lead participants to a concrete outcome. Most are time tested and can be expected to work if used appropriately by persons with some experience. Books are available for each of these methods with details about planning and running the intervention.
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