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Ethical Decision Making, Interactionist Model of

In the 1980s, a number of ethics-related scandals in business and other organizations were garnering media attention, suggesting that management theorists might wish to attend to the arena of ethical decision-making behavior in a way that they had not previously done. Organizational behavior researchers, borrowing from work by psychologists, were moving beyond debates about person or situation effects toward recognizing the importance of both individual and situational influences and their interactions on behavior. But there were no explicit models guiding research on ethical decision making and behavior. In 1986, Linda Treviño adopted an interactionist view on ethical decision making in organizations which posited that ethical decision making in organizations results largely not only from the individual’s cognitive moral development but also from the interaction of cognitive moral development with other individual differences and contextual features. She offered the model in an attempt to move beyond normative approaches that provide guidance about what people “should” do in ethically challenging situations and beyond less theoretically grounded survey research that had previously identified problems with ethical pressures in organizations but did not offer much in the way of theory that could guide future empirical research. However, other research that had been conducted in the 1970s pointed in the direction of taking into account both individual differences and organizational factors. For example, two laboratory studies by W. Harvey Hegarty and Henry P. Sims found support for the influence of Machiavellianism, rewards for unethical behavior (both increased unethical behavior), and organizational ethics policies (reduced unethical behavior). As noted above, the movement toward an interactionist view also fit with broader trends in organizational behavior. This entry outlines the person-situation interactionist model, describing its essential features. It begins with an overview of cognitive moral development theory, followed by an explanation of how contextual influences and other individual differences are posited to interact with cognitive moral development to influence ethical decisions and behavior.

Fundamentals

An understanding of the model requires a basic understanding of cognitive moral development theory and its proposed direct relationship with ethical decision outcomes. However, because those direct relationships are modest, it is important to consider how other individual differences and features of the contextual environment interact with cognitive moral development to produce ethical or unethical behavior.

Cognitive moral development.

Treviño proposed that, in order to understand ethical decision making in organizational context, it would be helpful to begin with Lawrence Kohlberg’s theory of cognitive moral development. Beginning in the 1960s, Kohlberg studied boys over time as they developed in their cognitive abilities and their reasoning about ethical issues. His work was later extended to the study of adults. Kohlberg found that people developed through stages that ranged from more self-centered and less autonomous to less self-centered and more autonomous. In his theory, moral development requires a process called “role-taking” in which the person is able to cognitively put him or herself in another person’s shoes. Stages one and two were termed the preconventional level. At Stage 1, individuals are concerned about concrete consequences, obedience to authority figures, and sticking to rules to avoid punishment. At Stage 2, individuals remain self-interested but evolve to consider interactions with others and one-hand-washes-the-other kind of thinking—getting a good deal for oneself. The second level, comprising Stages 3 and 4, was labeled the conventional level. At Stage 3, people look outside to significant others for guidance. They are concerned with living up to expectations of peers and relevant others. At Stage 4, upholding laws and rules becomes important. The third level was labeled postconventional or principled. At Stage 5, people look more inside themselves for guidance. They also uphold rules, but they do so because the rules serve the greater good and are consistent with values of fairness and rights and with the social contract. Stage 6 was proposed but was found to be only a theoretical stage that applied only to the rare philosopher.

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