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Environmental Uncertainty

Environmental uncertainty is recognized as a fundamental element of strategic management and entrepreneurship. It is a key concept in various theories such as contingency theory, information process theory, theories of decision making, and theories of entrepreneurship. Environmental uncertainty is a predictor of decision-makers’ behaviors and organizational behaviors and structures and also a moderator of the relationship between organizational behaviors and structures and organizational performance. A widely accepted view contends that environmental uncertainty is the key ingredient influencing organizational structure—the more uncertainty resulting from technological and environmental factors, the more the organization will compensate by departing from bureaucratic structure toward a decentralized mode of operation. In this entry, environmental uncertainty is defined, the sources of environmental uncertainty are clarified, theories of environmental uncertainty are described, and the validity and impact of the theories on environmental uncertainty are examined.

Fundamentals

Definition of Environmental Uncertainty

Environmental uncertainty refers to the perceived lack of information about key dimensions of the environment determining a company’s performance, such as the unpredictability of the environment, the inability to predict the impacts of environmental change, and the consequences of a response choice.

Environmental uncertainty is a perceptual construct.

Though some scholars view environmental uncertainty as an objective attribute, it is generally regarded as a perceptual construct. Perception is a function of contextual factors, individual attributes, and cognitive reasoning. External environmental attributes are sources of perceived environmental uncertainty, which are also influenced by differences in motivation, attitudes, and risk propensity of the perceiver. While dimensions of environmental attributes are often used interchangeably as dimensions of environmental uncertainty, it is important to distinguish the sources and types of environmental uncertainty. Specifying the sources of uncertainty identifies the domain of the environment which the decision maker is uncertain about (e.g., technology or market), while specifying the types of uncertainty focuses on delineating the nature of uncertainty being experienced.

Environmental uncertainty is a multidimensional construct.

Environmental uncertainty is classified into three types: state, effect, and response uncertainty. State uncertainty represents the inability to predict how the components of the environment are changing. Effect uncertainty describes the inability to predict the impact of the change in the environment of the organization. Finally, response uncertainty is a lack of insight into response options and/or the inability to predict the likely consequences of a response choice given a changing environment. Such a classification implies a conceptual distinction among different types of uncertainty as a function of lack of information in the different aspects of how environmental change influences organizational

behaviors. The classification also suggests different types of uncertainty have different implications for decision making in an organization.

Sources of Environmental Uncertainty

Research explores the sources of environmental uncertainty from two aspects: environmental components and dimensions of environmental attributes.

Environmental components.

Environmental uncertainty can be derived from several environmental components, such as customers, suppliers, competitors, distributors, regulatory factors, union issues, and technology. Among these factors, technology and markets are the best known sources of environmental uncertainty due to ongoing changes and developments within market composition and technology.

Technological uncertainty refers to the degree of familiarity with the given technology or the degree of change in the technologies relative to products developed or manufactured by a company. Technological uncertainty is high where technology is new or rapidly changing.

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