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Bounded Rationality and Satisficing (Behavioral Decision-Making Model)

The last few decades have witnessed greatly enhanced interest in behavioral decision theory. Unlike traditional decision theory, which is normative or prescriptive and seeks to find an optimal solution, behavioral decision theory (while it yields important practical implications) is inherently descriptive, seeking to understand how people actually make decisions. Long considered to be a fringe discipline, and perhaps simply a pesky nuisance to those advocating “economic decision making,” behavioral decision theory has emerged as an important and promising domain of research and practice. Two behavioral decision theorists—Herbert Simon and Daniel Kahneman—neither of them economists—won the Nobel Prize in Economics for their work. Further, Cass Sunstein, a leading writer on behavioral decision theory and an advocate of using “paternalistic intervention” to influence decision making, was appointed by President Obama to serve as administrator of the White House Office of Information and Regulatory Affairs. In that role, his views have drawn both applause and condemnation. Popular books such as Thaler and Sunstein’s Nudge, Ariely’s Predictably Irrational: The Hidden Forces That Shape Our Decisions and Kahneman’s Thinking, Fast and Slow have introduced these issues to a broader audience. Behavioral decision theory has been used to offer novel insights into disparate issues such as terrorism futures, road rage, whether to punt, bullet selection, divorce, and organ donation, as well as many management topics. This entry considers (a) rationality and its limits; (b) consequences of such bounds on rationality; (c) the roles of automatic information processing; (d) the relative merits of clinical, actuarial, and clinical synthesis approaches to decision making; (e) controversies relating to paternalistic intervention; and (f) the prospects of statistical groups and prediction markets.

Fundamentals

Rationality and Its Limits

In his 1947 book, Administrative Behavior, Herbert Simon wrote that decision making is the heart of administration and that an operational administrative decision is correct, efficient, and practical to implement with a set of coordinated means. Administrative Behavior focused on the behavioral and cognitive processes of making rational decisions and served as the foundation for Simon’s later work and for much of behavioral decision theory.

In a seminal 1955 article, “A Behavioral Model of Rational Choice,” Simon presented what he later called “my chief epistle to the economists,” the first major challenge to the concept of rational economic man. He did this not as an intended criticism of traditional economic perspectives but to complement them with a richer, more reality-based view.

The traditional “rational economic man” model of decision making views humans as capable of optimizing. Assumptions underlying that perspective include that the decision maker

  • has full knowledge of relevant aspects of the environment, including alternatives, relevant events (states of nature), the probabilities of those events, and the outcomes associated with combinations of alternatives and events;
  • possesses a well-organized and stable set of preferences;
  • enjoys superb computational abilities capable of optimization;
  • is capable of “cool” decision making, not swayed by emotions and stress; and
  • has immediate access to costless information.

Simon viewed these assumptions as unrealistic in view of the many constraints facing human decision makers. He presented his view of a “new rationality,” one that replaced “rational economic man” with “administrative man.” This new rationality includes the following

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